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All reviews sea view mini bar sash windows nice bathroom oysters buffet style pancake machine sea front east quay lovely hotel no lift deluxe room black pudding family room breakfast was amazing seaside hotel attending a wedding
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19 - 24 of 579 reviews
Reviewed March 6, 2019

We arrived too early to book in, at 10.15am, and asked at the bar if it was possible for us to have a breakfast. We were told breakfast was finished and we couldn't sit in the dining area as we hadn't booked in to our room yet, so we ordered coffee and sat in the bar area.
At 10.30am a couple, plus one, arrived on their bikes and asked if they could have breakfast. They were told, I'll just go and ask. Then seconds later were invited into the dining area to help themselves to what was on the breakfast buffet bar.
Is there a them and us situation?
However, despite that, we did have a good stay at the hotel with our family (10 guests in total) and the lady at reception was very nice and helpful. We have stayed several times, before and after hotel revamp. The rooms are nice and clean though some are rather cramped. Showers could do with shelving to put shampoo etc on whilst in use, could also do with drawer space and shelving in main room area, certainly in the room we had this time. We will stay again.

Room tip: Book well in advance for sea view rooms
Date of stay: March 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2019

We stayed 1 night, room was well equipped, modern and just about big enough (but it did have a large deck) could not get the TV working properly though. Shower was powerful and hot. Bar and restaurant was lovely and spacious with high ceilings, breakfast was excellent. We got a parking space round the back but I get the impression that you may not always be lucky. The staff were very friendly but our friends who also stayed were not quite so happy due to them being wrongfully accused of causing a fraccas the night before and our other friends were told they could not park at the hotel as they arrived before check-in (even though parking was available). They were okay with us though.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2019

Stayed two nights for a short winter break. Hotel right next to the Tankerton Slopes which link up with the promenade that can be walked as far as Herne Bay. There are not many hotels in Whitstable, so you probably need to book early if you want to stay here. There is a 10 minute walk to the edge of the main part of Whitstable.The more expensive rooms have a view of the Thames Estuary. Breakfast was included in the price of the room, which was in my view not cheap. The staff were very friendly. We enjoyed our stay. We had a deluxe room with a seaview. Only negative would be the balcony. Although out of season we assumed it would have a couple of chairs and a table so we could enjoy a cup of tea and a gaze at the water. Sadly two deckchairs were not suitable for that so I might just have well booked a room without a balcony and saved myself a fair bit of cash. My days of sitting in a deckchair without re-igniting my bad back are long gone. Two plastic garden chairs would be ideal replacements.

Room tip: Check you are getting the best price.
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank 186Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2019 via mobile

Lovely bright, clean rooms with great facilities. Well stocked mini bar, satellite TV in a bright and modern room looking out to sea. Brilliant buffet breakfast serving fresh local produce. Lots of choice of juices, cereals and pastries (even gluten free cornflakes). Free onsite car parking at rear. Will definitely stay here again.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank FJT_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2019 via mobile

We found this to be a friendly and charming hotel. The staff were just lovely from reception to the bar and the waiter for breakfast. The room was cosy, warm and clean with a nice selection of teas. The bed was a bit creaky but it was comfy. The shower was clean and powerful.
The bar was light and airy. It was very busy.
Breakfast was delicious. I was pleased to find they catered for food allergies. We also liked the refectory feel to the dining area, chatting to fellow visitors. Will definitly book again. Hopefully in the summer. Now we have been I'm happy to pay the extra for a sea view.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank twirlydoughnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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