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“Brilliant ”

The Black Horse Restaurant
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Ranked #2 of 5 Restaurants in Pluckley
Cuisines: British
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Reviewed May 5, 2018 via mobile

Excellent staff and service
The food is amazing..
On a sunny May Day with a bbq, a live band and a bouncy castle for the children.
Perfect location to enjoy a summers day
Well done cheryle who runs this place she does amazing arranging all the events..
Definitely recommend..

Thank katrinap90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylSmart_BH, Manager at The Black Horse Restaurant, responded to this reviewResponded May 11, 2018

Thank you for your feedback, it’s greatly appreciated and thank you for your lovely comments we hope to see you back again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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44 - 48 of 413 reviews

Reviewed April 30, 2018 via mobile

Visited The Black Horse on the 8th of this month, beautiful little pub in the middle of nowhere (it feels like) a lovely open fire, the food was rustic but yummy and the staff were very friendly! They even let my sister have a go on the piano at the back next to our table!

Only niggle is that the carpet was very sticky under foot and had an worn in black track where there’s an obvious route walked my staff, it wouldn’t take much to touch it up in there without losing the character!

Will defiantly be back!

Thank MeganC C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylnLee, General Manager at The Black Horse Restaurant, responded to this reviewResponded May 11, 2018

I’m so glad you enjoyed your visit with us, the carpet is an issue I have addressed with the brewery and is literally just waiting to be changed. We value all feedback and greatly appreciate yours
Thank you and hope to see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2018 via mobile

The food was good and didn’t want to punish the chef/kitchen and front of house staff for the lack of cleanliness around us We had simple ham, egg and chips with sides of peas and onion rings - all delicious and lovely waiting staff. Such a shame the floor was dirty, this was a lunch meal so presuming the cleaners hadn’t shown up or simply missed out our area, cutlery needed a good polish and a new carpet would brighten up the place .
I understand this is a walkers/country pub and decor needs to be practical and sympathetic to the age and historic value of this lovely building. Also glad to see the pub and butcher opposite work together for supplies but this did mean a few things were not available from the menu !

Thank kentcritique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylSmart_BH, Manager at The Black Horse Restaurant, responded to this reviewResponded May 11, 2018

Thank you for your feedback, I apologise about the standards as these are usually a lot higher so I will investigate as to why these were not in place, as for the carpet this is something that’s in process with the brewery and is literally just waiting to be done. Hope to see you back again soon and you can see our usual standards that are met

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2018

We like the walks around Pluckley and have been finishing with bar food at the Black Horse (in it's historic building in the village centre) for about 15 years now. The large car park is a good starting point for orchard walks with lovely views, especially good in blossom time.

Ten years ago the pub went went through a rocky patch, but then improved, and so today we arrived wondering what we'd find.

Good news! New management (just under a year ago) is turning things around. The welcome is great, with thoughtful, efficient and quick service. The beer was well kept. The bar snack choices are good and the baguettes were crisp and delicious with plenty of fresh well-dressed salad. The coffee was good too ... with small macaroons. We shall return, and we can definitely recommend!

    • Value
    • Service
    • Food
Thank judybuckley1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylSmart_BH, Manager at The Black Horse Restaurant, responded to this reviewResponded May 11, 2018

Thank you for your feedback it’s greatly appreciated and I’m very greatful for your lovely comments. Look forward to seeing you back for a visit soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2018 via mobile

Came here for a family meal. Had an extremely warm welcome from the staff and the staff were also very friendly. The pub had a good atmosphere. The staff were very attentive and very well trained. Would defiantly recommend this pub.

Thank lukeludlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylSmart_BH, Manager at The Black Horse Restaurant, responded to this reviewResponded May 11, 2018

Thank you for your feedback it is greatly appreciated and we hope to see you again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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