If you thought you knew McD's you will be disappointed in this rather tired outlet. See those queues? They're not due to popularity ... they are a result of slow, disorganised, unmotivated staff. This branch is well over 20 years old and it shows. The franchisee owns several other outlets in the area and seems to have lost any sense of pride or corporate identity. I DO like McDonald's products. If only these local branches would take their staff on an away day to Victoria Station piazza McD and show them how customer service really works! But maybe that's what those foul mouthed, obese, single-mums with kids by the dozen in buggies want?
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