We stayed here for two nights. The hotel is dated, the staff were friendly and helpful and no you don't get the efficiency you would from corporate trained staff, but be patient you get there in the end. The rooms were reached through an interesting maze of corridors but the room we had was clean, the bedding etc acceptable. I was concerned about the strange smell coming from the dining area and avoided dinner. I did go to breakfast. I was offered tea, coffee toast, there was an assortment of cereal and juices. I had bacon and egg which was fine. My only concern was the jam in jars. I don't want to eat anything that has had unknown cutlery dipped in it.
My biggest complaint is cockroaches. Two of our party had visitors. I know these can be a problem in old buildings, I would have stayed again, possibly, if in the area, but not with these.
The staff are doing a good job, the hotel is being tidied up, maybe a bit on the cheap side. The cheapest place I've ever stayed, can't really expect opulence. Margate is run down but the Turner Gallery and Old Town is well worth a visit. Glenwood does the job, no frills, but adequate. If you're not happy speak to the staff. I might give it a try in a while once the renovations are finished. Please do something with the dining area, it has so much potential, but please that beautiful floor is disgusting. Sand and varnish would inspire confidence. Tidy the staircase down so it doesn't look and smell like the entrance to Hades.
- Also Known As:
- Glenwood Hotel Cliftonville
- Glenwood Hotel Margate, Kent