Well, we had our wedding reception with the King Charles! And stayed in one of the better rooms. Here's what we thought:
1) the food they provided us with was actually terrible. It cost a lot of money and tasted like Iceland frozen food. I didn't expect this and was very disappointed. I tried not to let this ruin my big day however I wanted to warn people of this! It's very bad.
2) my guests who stayed at the hotel had negative things to say about their rooms, for example the thick dust.
3) the mattress in my room was rock hard! Not what you expect when you pay that sort of money.
4) the next morning, my mum was 1 minute late for breakfast and they wouldn't allow her to have any! Fair enough there's a cut off point but we all just thought that took the biscuit.
5) when paying £150 for a room. Wifi should be complementary!!!!
6) the hotel needs a big re-vamp. It just looks shabby and smells it too.
The staff seem quite nice, and there were good points about the hotel but I can only think negatively as the food really really let us down. I would expect compensation for having a poor service like that from any other hotel. However I can see from the replies on here that will never happen.
- Official Description (provided by the hotel):
- The King Charles Hotel is a privately owned, modern, 97 bedroomed hotel, with a comfortable restaurant, bar, conference and banqueting facilities. Situated in the heart of Medway and Maritime Kent, the King Charles Hotel offers a friendly and comfortable stay in a modern, family run establishment. With excellent transport links to London and the Channel Ports via the M2, M20 and M25 motorways, we are also an ideal base to explore Kent and South East England. ... more less
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- Also Known As:
- King Charles Hotel
- King Charles Gillingham
- The King Charles Hotel Gillingham, Kent