Wife and I stayed overnight on Sunday of the early May Bank Holiday weekend. Pre booked Red Letter Day. Friendly check in and escorted to room which was clean and fresh. I fancied the bar snack of pickled whelks and ordered these for £3.50. I received precisely five of the smallest whelks i have ever seen, not exactly VFM but you live and learn. Decided to have dinner despite the ridiculous over priced cuisine. Preordered our choice (whole bass for two) to be told it was unavailable! Offered Pollock instead but we declined as the two fish are not remotely comparable in terms of flavour or price. As nothing left on menu we fancied nor was reasonably priced, we elected to eat out. On returning in the mid evening, and turning in at 10.30 after a long day we were kept awake by noise of occupants of room below us talking loudly until the early morning. This was also interspersed with car engines revving by thoughtless guests who liked the sound of their engines and very noisy hot water and radiator plumbing. Breakfast was adequate but nothing special, had the same quality and selection in a B&B day before on other side of island. No continental meats. Service was very good. When we went and asked to check out, the very arrogant and rude receptionist (different to check in lady) said "good"?! Not sure what we did to upset her seeing as we had not complained about anything? Anyway best bit was when she incorrectly presented the bill (remember this was a pre booked Red Letter Day stay) and when my wife tried to explain, she was aggressively, condescendingly and rudely told the hotel did not accept Red Letter Days and my wife HAD to pay. Only after the Reception Manager intervened was this impasse resolved by his profuse apologies and confirmation no payment was necessary. As my wife explained, mistakes happen, but there was no excuse whatsoever for the way the Receptionist treated and spoke to my wife as if she was some sort of unwelcome guest trying to get away with not paying her bill, and had no right to query the incorrectly presented bill.
- Official Description (provided by the hotel):
- Priory Bay is the Isle of Wight's leading country house hotel. Set within a 60-acre estate, it's period buildings have spectacular views out to sea, with gardens and woodland running down to the bay. It inspires our chefs to use the finest seasonal ingredients, whether foraged, farmed or fished we are passionate about local produce. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld, LateRooms, Agoda, Hotel.de, HRS and Despegar.com so you can book your Priory Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Priory Bay Seaview
- Hotel Priory Bay
- Priory Bay Hotel Seaview, Isle Of Wight