Staff overworked - only two waiters there doing everything, bar - waiting, popping in and out fo the kitchen - not that's an excuse for what happened later. I went to this restaurant with my mother an hour before we had something else planned. We waited 20 minutes - still no sign of my cocktail (a pre-dinner driink) but the two waiters looked stressed and very, very busy, doing everything. So, we didn't say anything until it was about 30 minutes when we politely reminded our waiter of our order (2 meals and a cocktail) which he appeared to have forgotten but he denied that he had. We also told him of the time we had to be out and he assured us that we would be. He started to make my drink but we told him not to bother. He disregarded what we said and started to make it when I told him that I didn't want it anymore and he stopped. We saw him go to and fro towards the kitchen, obviously in panic. Meanwhile, two full tables (one of which came after us) got their food while we sat and waited. Then it was 45 mins - still no sign of our food and we realised that by this time that even if we got it immediately, we would have to rush and not be able to enjoy it as we planned. And it was quite expensive. We reminded him again politely and he reassured us that we would have it in time but we saw him come out of the kitchen twice with food for other people and we'd had enough. We believed that we had given him enough warning and polite reminders so we decided to leave.
About 15 minutes later, the waiter found us and started shouting that we were crimminals, embrassing us, accusing us of not paying for the food. We calmly reminded him that we never received anything so we didn't have to pay. He then tried to exhort £20 from us in return for not phoning the police. We shrugged our shoulders and called his bluff. He obviously didn't want to phone the police (later we found out why) and had thought that he could intimidate us into giving him the money. We ignored him and started walking away. He constantly harassed us and tried to lead us down the wrong road (even though we were only on holiday, fortunately I knew that he was lying and continued going up the hill to the bus stop. Then the police drove up and told us that we had done nothing wrong and that he had been in trouble with them before for bad behaviour.
He scarpered off without his money and without even apologising to us. I wish I'd looked at his name badge before but the police know who he is. He constantly lied to us and said that customers should expect to wait up to an hour for food which is a lie (max it's 40 mins and then they should let you know that it was going to be late and ask you if you are ok with this. Besides, the cocktail should have come long before the dinner) He tried to lead us down a wrong road nearer to the restaurant (this is very sinister - what was he going to do with two women once he got them there)? I dread to think what he might have done to a woman on her own or a foreign tourist who maybe doesn't speak English that well? He tried to take advantage of our lack of local knowledge to lure us down the wrong road.
Looking at other reviews of this restaurant - take note of the picture of one person's meal - I think that it used to have a good reputation at one time but now is in the hands of a dodgy owner who doesn't care about service or food quality. Or about employee working conditions. Just make as much money as possible.
Beware of this restaurant and the people who work there!