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“shocking” 1 of 5 bubbles
Review of The Vine Inn

The Vine Inn
Ranked #7 of 21 Restaurants in Freshwater
Price range: $6 - $25
Cuisines: Steakhouse, Soups, British
More restaurant details
Restaurant details
Good for: Kids, Families with children, Bar scene
Dining options: Lunch, Drinks, Dinner, Accepts Mastercard, Accepts Visa, Buffet, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Validated Parking, Waitstaff, Wheelchair Accessible
newport isle of wight
1 review
“shocking”
1 of 5 bubbles Reviewed October 16, 2012

bloody awful customer service i was appalled ! being a manager i coulnt believe the staff were not taken to task they are losing you money mr manager sort it ! its your job on the line and your responsible for thier customer service training and they need it :( so rude

  • Visited October 2012
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank gizmo271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Visitor rating
    58
    73
    21
    17
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Isle of Wight, United Kingdom
Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Awful !!!”
1 of 5 bubbles Reviewed October 11, 2012

We,re local pensioners and most certainly will not be eating here again . Cold plates - cold mash - smoked haddock cooked till the skin was like shoe leather ! For your information "chef " haha joke ! Smoked haddock cooks in just a few minutes and should be moist . The Vine used to serve very good food ! What on earth has happened !

  • Visited September 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“I smell injustice and it was lovely!”
5 of 5 bubbles Reviewed September 16, 2012

we recently had the deal for two meals for a tenner. We had two ham, eggs and chips which was wonderful. The ham was off the bone, two eggs and a good helping of steak chips. My husband had the burger and it was homemade and tasty.I tried it too and thought it was full of flavour. When next on IOW we would go back as the menu looked good.

  • Visited August 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank helenalderclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Very disappointed”
2 of 5 bubbles Reviewed September 14, 2012

Very disappointed as we are local and have used the vine for many years. My partner had chicken jambalaya which consisted of 3 small strips of chicken, he also asked for a side salad which had 1 piece of cucumber, half a tomato cut up and a load of lettice leaves. I had a buger and like deano it only came with a handful of chips and was a little pink inside. We will not be using the vine again for food until we are told of better reports of the place by local people. Although I am quite happy to go in there for a drink.

    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank klmdpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 restaurant reviews
“Urgh”
1 of 5 bubbles Reviewed September 11, 2012 via mobile

Since when is 'fish of the day' fishcakes?? And why stick them on a lump of mashed potato when they were 95% mashed potato themselves?? Staff were rude too...hurumph

    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank lucyiow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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