We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Thorness bay - Don't even go There!!!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Thorness Bay Holiday Park - Park Resorts
england
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Thorness bay - Don't even go There!!!!!!”
Reviewed July 30, 2009

My family and i returned from a weeks holiday to Thorness Bay IOW about a week ago & might i say that i have never been so dissapointed in all my life. I have never had to complain before (as we have holidayed in caravan parks for a few years now) but the standards are unbelievable.

Me were booked to stay in a Platinum grade caravan - which was sold before we arrived!!!! and therefore we were allocated another caravan - only to be told that it would be a silver grade (Not even a gold). Now....I am not a snob but i chose a new (er) caravan as my children are very young and one of them is crawling (and i was worried about the carpets basically being dirty in an older model). That is why we paid extra to stay in a newer model. I was told that they were going to allocate me one of the Best, Newest & Nicest Silver grade caravans they had (so i thought ok - how bad can it be?)

Where do I start? well....If that was the Nicest Silver grade they had i would hate to stay in a bad one!!!!!. There was mould growing on the floor, the carpets were stained badly, cobwebs everywhere, the bedroom my baby was to stay in was damp & mouldy, the toilet didn't flush properly, the fire alarm was faulty and kept going off in the night...I could go on & on. The Point is that on complaining about all of this we were told that they couldn't move us - EVEN THOUGH THERE WERE VACANT CARAVANS IN OUR AREA ALL WEEK!!!!!! - they did come and fix the toilet, put a new battery in the smoke alarm (which didn't fix the problem) and ellegedly shampooed the carpets (which if they did my 2 year old could have done a better job).

Their clubhouse bar was also a joke, we had to drink our drinks from paper cups as they had run out of glasses (though it wasn't that busy) and when our meals arrived one of our party had ROTTING & BLACK Lettuce in his salad - we advised the waitress who didn't seem concerned so we saw the catering manager who again wasn't overly concerned and didn't offer to even give us a refund for that particular meal (as a good will gesture). Needless to say we didn't eat there again.

On a final note Thorness Bay has had £1 million pounds worth of renovations - to the staff offices and caravan sales area. This money would have been better spent on their Poor quality, low Grade accomodation.
THORNESS BAY - DON'T EVEN GO THERE!!!!!!!!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank clairbearEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,436 reviews from our community

Traveler rating
    413
    421
    293
    157
    152
See reviews for
1,000
187
2
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • Any
English first
east sussex
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 23, 2009

This was our first U.K holiday with our children (aged 6 and 4) and it was really good. We decided we wanted to go to the Isle of Wight and booked with Hoseasons to go here for 7 nights. The holiday park was easy to find and in lovely country-side with sea views. The park itself was clean and well set out. We had booked a 6 berth silver standard caravan and although the caravan wasn't exactly what we expected it had everything we needed. The caravan was clean and up-to-date (2008 model) with microwave and large fridge. The on-site shop was well stocked at good prices, not over-inflated. The swimming pool was wonderful, it was so warm it was like a bath. Our children could stay in for the whole morning and were perfectly happy, they loved the "Froggie slide" (water slide) The life guards on duty were very good . We only ate at the restaurant once but it was nice and the prices were reasonable. The children enjoyed the on-site playground and arcade. The only let-down was the beach which wasn't really useable, but not a major problem as so many other beaches on the island all within easy reach.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samEastSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cowes
10.6 mi away
The Wight
The Wight
#5 of 29 in Sandown
724 reviews
3.3 mi away
The Fountain Inn
The Fountain Inn
#5 of 5 in Cowes
340 reviews
10.8 mi away
Eastmount Hall Hotel
Eastmount Hall Hotel
#12 of 52 in Shanklin
233 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Albion Hotel
Albion Hotel
#2 of 2 in Freshwater
309 reviews
11.2 mi away
Luccombe Hall Hotel
Luccombe Hall Hotel
#7 of 52 in Shanklin
843 reviews
11.7 mi away
The Royal Hotel
The Royal Hotel
#1 of 9 in Ventnor
849 reviews
Show Prices
Show Prices
Show Prices

Been to Thorness Bay Holiday Park - Park Resorts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Thorness Bay Holiday Park - Park Resorts

Property: Thorness Bay Holiday Park - Park Resorts
Address: Thorness Lane, Cowes PO31 8NJ, England
Location: United Kingdom > England > Isle of Wight > Cowes
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 4 Specialty Lodging in Cowes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thorness Bay Holiday Park - Park Resorts 4*
Number of rooms: 660
Official Description (provided by the hotel):
Located in the Isle of Wight countryside, Thorness Bay is a big hit with everyone. Why not stroll down to the bay - it's just at the bottom of the park! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with PitchUp so you can book your Thorness Bay Holiday Park - Park Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Thorness Bay Holiday Park - Park Hotel Cowes
Thorness Bay Holiday Park - Park Resorts Cowes, Isle Of Wight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing