I first visited Champneys in Tring in the year 2000 and enjoyed 4 fabulous days of pure indulgent pampering. I returned home - some 5 miles away - and virtually became an ambassador for Champneys, albeit unknown to them! I felt totally relaxed in mind, body and spirit and had received a complete M.O.T.
The first health spa (The Roman Baths of Bath) does not require an acknowledgement from me but, however, I feel I must vent my frustration and disappointment on subsequent visits to Champneys, both at Tring and Henlow Grange. The problems that I and my business colleagues, family and friends have subsequently experienced since 2003 are too numerous to mention. Suffice to say that Champneys has lost my 'devotion' and I am now searching for a replacement.
The good points at Champneys are excellent food and wines - magnificent grounds - calming atmosphere.
The bad points are virtually zero customer service - 'conveyor belt style' treatments - overpricing (both on upgrades and treatments) and a feeling of dismay and frustration throughout. Longstanding, regular customers to Champneys are vowing never to return, myself included.
What was once a unique experience has now become relegated to the past.
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- Also Known As:
- Champneys Tring Hotel Tring
- Champneys Hotel Tring
- Tring Champneys Hotel