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“Very comfortable . Lovely staff .”

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Premier Inn South Mimms/Potters Bar Hotel
Ranked #1 of 2 Hotels in South Mimms
Reviewed September 18, 2013

It's a premiere inn so you get what you pay for. The rooms are decent, clean, comfortable and have everything you need. The staff are lovely , Really polite and make you feel so comfortable. What more do you need . :-)

  • Stayed: September 2013
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Thank jfd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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754 - 760 of 1,017 reviews

Reviewed September 18, 2013

Arrived and was checked in by a somewhat disinterested receptionist. Bedroom furniture starting to look tired and the carpet was grubby, pretty much the same experience with the bathroom. TV was tiny.

On the positive side the bed was very comfortable and despite being not far from a busy motorway junction there was very little noise.

  • Stayed: September 2013, traveled as a couple
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Thank JohnX2148VH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn South Mimms/Potters Bar Hotel, responded to this reviewResponded September 23, 2013

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of service and we do apologise that on this occasion we failed to achieve this. We will ensure these issues are investigated with the Management Team direct. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs. We hope to welcome you back in the future.

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Reviewed September 17, 2013

We hadn't used a Premier Inn for some time so it was a very pleasant experience to stay at this one. It's big by the standards of roadside hotels, but the room we had overlooked farmland and was very quiet and comfortable. This group seem to be pitching their offer at the level of Holiday Inn Express, and I think they actually do it better. Certainly it was a notch above Travelodge and the downmarket French chains we stayed in this summer. We didn't have the breakfast (see review of Potty Pancakes in Potters Bar) but the menu sounded pretty good and not bad value.
The reception staff were very friendly and helpful - and not all foreign either! The room was clean and in very good condition and the bathroom was excellent.

Room Tip: The quietest rooms are in the block furthest from the reception.
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  • Stayed: September 2013, traveled as a couple
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Thank Ewan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

We had to visit some friends in Potters Bar so the hotel was ideally placed. When we arrived there was a very long queue at reception. When I reached the reception desk I was told by a very unhelpful girl that our room had not been made up and to come back in half an hour. Again another long queue – it appeared to be a large wedding party. The room was comfortable and clean. We did not eat in the restaurant.

  • Stayed: July 2013, traveled as a couple
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Thank romseyman112011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

after trying to find somewhere to stay last night in the pouring rain , this place was a blessing, very comfortable room, nice breakfast and decent priced. The bed was really cosy, quiet and the pillows where soft, air con in room great, and even heated towel rail.

  • Stayed: September 2013, traveled as a couple
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Thank duchess2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

Stayed for one night as it was nearest to destination. Delighted with attitude and cheerfulness of the reception staff. Delighted with the speedy attention to resolve a problem with the tv. Room excellent and bed extremely comfortable. The bathroom was excellent but marred by a showere not working and a minor spot of uncleanliness where some hair from a previous guest was found in the bath!

  • Stayed: September 2013, traveled solo
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Thank Superhoop625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2013

Lovely place to stay great staff the food is lovely but it took 1 hour and 20 mins for a prawn cocktail then another 35 mins for the main by this time it was nearly 11 o clock. Pudding was orderd but went to wast as it was too late to eat. Went to breckfast at half 6 still no hot food at 5 to 7 when I had to leave. Not good enough at all I use this company regularly with work and this one is by far the worst ever. Be warned.

  • Stayed: September 2013, traveled on business
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Thank jameslidster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn South Mimms/Potters Bar Hotel, responded to this reviewResponded September 21, 2013

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up with the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.

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Additional Information about Premier Inn South Mimms/Potters Bar Hotel

Address: Swanland Road, South Mimms EN6 3NE, England
Location: United Kingdom > England > Hertfordshire > South Mimms
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in South Mimms
Price Range: $58 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn South Mimms/Potters Bar Hotel 3*
Number of rooms: 141
Official Description (provided by the hotel):
Within easy reach of the A1(M) and M25. Close to historic Knebworth House, Knebworth Park and only 8 miles from Hatfield House and Gardens. Conveniently located for Potters Bar train station, from which you can get to London in 15 minutes. Our South Mimms/Potters Bar Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn South Mimms/Potters Bar Hotel Potters Bar
Premier Inn South Mimms/Potters Bar Hotel Hertfordshire

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