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“Out of date drink”
Review of Heart 2 Heart

Heart 2 Heart
Ranked #21 of 58 Restaurants in Letchworth
Cuisines: Chinese
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed December 13, 2012

My daughter got a take away last nite, (wed). And her beef curry and egg fried rice and prawn crackers tasted fine. .But She also got a diet coke. After taking a drink from the can she instantly stated that it tasted strange. Upon inspection. The sell by date, was sept 2012.!! I dont no if thats a problem to cause an upset stomach or anything else or if it just impaires the flavour.. But to be charged 85p for a drink that is out of date is naughty at best. It is wrong, unprofessional and gives a bad image and made us instantly think things like, do they use food that is also out of date? . I dont no, but i do no it put doubts in our head and so we will not return to heart 2 heart in future. No thankyou. Plenty more chinese eatery/takeaways in the area.

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Thank burnel054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (129)
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100 - 104 of 129 reviews

Reviewed December 12, 2012

We often eat here .The food is always freshly cooked the staff are very friendly and helpful, always ready to help suggest something different to try. The atmosphere is excellent along with the quality of the food. A really pleasant experience and does not cost the earth either.

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Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Went here tuesday 6th. . Been plenty of times before. Oh dear, the place is not what it use to be. . It use to be very good. Now , we think it is average. . Average tasting food . And what has happened to the staff, we didnt get a smile off any of them all night. Its as if they dont want to be there and are going through the motions. And they let it show. Poor customer care skills shown all evening. . Management and Staff really need to get together and pull their finger out and make more off an effort with paying customers who walk through their door.

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Thank Waltzinblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Used to love it here, the food and service used to be great, but now the service and the food are lacking the quality they had before.

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Thank Smoestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

I can't find fault with this Chinese,we go regularly and always have a fantastic meal.The staff are warm and welcoming.The lunch deal is amazing value,a great choice of starter and main course for £5.The portion size is very generous also.

Thank dream0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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