I have been here many times with both family and friends, we usually go upstairs as it is a much more pleasant atmosphere than the basic cafe downstairs. The staff are very friendly, will change the food if possible to suit individual taste and very good with children (maybe need more highchairs though!).
The food at first appears a little pricey but actually it is very good value for money as the food is good quality and plenty of it! Their cakes are to die for - check out their cheesecakes mmmmmmm.
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