I have been here many times with family, and with friends. I generally go upstairs as I love the more chic atmosphere! The staff are very friendly, will make food to serve your needs, and the food is just yummy! The menu may appear slightly pricer than others but the portions are huge so offer good value for money!
The cakes are all home made and i have never tasted such wonderful cakes, particularly the Banoffe pie (heaven).
The only negative is the hand dryer in the ladies toilet is cold and hand drying is a long drawn out affair!