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“Excellent Staff”

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Premier Inn Kings Langley Hotel
Ranked #1 of 2 Hotels in Kings Langley
Certificate of Excellence
West Yorkshire
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent Staff”
5 of 5 bubbles Reviewed April 4, 2013

This was a great hotel especially if you are visiting the Warner Bro studios as it is a 10 min drive. The hotel is very clean, the staff are very helpful and the rooms are a good size. Both breakfast and evening meals were also very good.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hcs2l2eh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, operations manager at Premier Inn Kings Langley Hotel, responded to this review, April 21, 2013
Thankyou for taking your time to write a review regarding your recent stay here.
We are delighted you enjoyed your stay and your feedback will be passed on to both the hotel and pub.
We hope to see you again in the future
Kind Regards, Laura Gray, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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737 reviews from our community

Traveler rating
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See reviews for
364
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63
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Swindon, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

Great place to stay when visiting Harry Potter world. Staff friendly and helpful. Rooms very clean and well presented. Very quiet. No lift but staff happy to carry cases up the stairs.

The restaurant was clean. The breakfast gave plenty of choice but the service let them down. There wasn't enough staff on duty so plates, bowls etc. were not cleared from your table.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahI332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this review, April 21, 2013
Thank you for taking your time to write a review regarding your recent stay here.
We are delighted that you enjoyed your stay and your feedback will be passed on to the Young Pretender Pub.
We hope to see you again in the future.
Kind Regards, Laura Gray, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guisborough, England, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

Stayed here 29/03/13 after a long day of travelling and 3hours at the Harry Potter tour. Staff on arrival and departure friendly and helpful. rooms was clean and comfortable, we all slept very well. Breakfast was good and set us up for the day, would certainly stay here again

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreaT75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this review, April 1, 2013
Thank you for taking your time to give your feedback regarding your recent stay here. We are delighted that you enjoyed your stay and hope you enjoyed Harry Potter.
We do hope to see you again in the future .
Kind Regards, Laura Gray, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripon, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 28, 2013 via mobile

A very lovely pub with a very clean and comfortable hotel next door. Breakfast was pay for two adults and kids eat free. We had as much as we could eat for £16.50 for four. Thats very good!
All the staff are very friendly and we went to the pizza place in town which was great.
I am first up for slating places that are bad, i cannot fault this place, well done!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SimonDoderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this review, April 1, 2013
Thank you for taking your time to write a review regarding your recent stay here. We are delighted that you enjoyed your stay and your feedback will be passed onto both the hotel and Young Pretender Pub.
We hope to see you again in the future
Kind Regards, Laura Gray, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

We stayed at the Premier Inn at Kings Langley for my fiancées 23rd birthday weekend over the 22nd – 25th March, and we used the hotel as a base for our trips into London (to go shopping and also watch Wicked at the Apollo Victoria Theatre) and to go to the Warner Bros Studio Tour. Initially I ‘reserved’ a room here a few weeks before Christmas with the intention of paying on arrival (this was going to cost £146 for room only!). However, when checking out the website again at a later date (sometime in January) I found that for the same stay it would cost approx £80ish for 3 nights (I can’t remember the exact amount) if I paid for the room there and then, so I cancelled my first reservation and booked. Including 2 continental breakfasts the total stay cost me £118 for 3 nights. On reflection I believe the price I paid for the stay was fair, but I would have felt slighly ripped off had I paid the original amount.
The room we were allocated was modern, clean and a very good size (your usual premier inn standard) including a huge bed and decent sized TV. Please note though that this Premier Inn does not have a lift however, it is only a couple of flights of stairs to get to the 1st floor (plus down another couple of steps to get to our room). One gripe I always seem to feel when arriving at Premier Inns’ in general is that I feel they could offer more in terms of tea, coffee, sugar and milk when you first arrive. You can go down to reception and get more no problem, but I just think maybe a couple extra bits would help settle you in and relax after a long drive like we had. As a couple of people have also mentioned, this premier inn doesn’t have key card entry to the rooms like others, it is the good old fashioned method of putting the key into the door and turning which for some reason annoyed a couple of people but I can’t see why. After all your front door at home doesn’t have key card entry!
The Premier Inn is located close to the main high street of Kings Langley which has a variety of shops and is also approx 5 min drive to the train station (train to London Euston takes approx 20 mins). The hotel also has a pub on site (The Young Pretender) where breakfast is served. We also dined here on the Friday and Sunday nights – both occasions the food was excellent. The only issue we had with the whole of the stay was breakfast. I would advise that if you don’t book the cooked breakfast option to get to breakfast first thing as when we went on Sunday and Monday the selection for the continental range was very, very sparse to say the least (and it wasn’t the case that we left it late, we went for breakfast at approx 9am on Sunday and 8am on Monday). The breakfast on the Saturday was very good it just seemed that the amount of food was vastly outnumbered by the amount of people dining on the other mornings. My fiancée only managed to have a glass of orange juice on the Sunday morning as the selection of things she liked had ran out (people were also complaining about the lack of coffee as this also kept running out) and there was no one about to ask as it seemed that the pub only had a couple of people working. The premier inn were brilliant in dealing with this matter when we complained, and gave us a refund for the breakfasts for the Sunday morning. They also stated that we were not the first to complain about this that day.

On the whole we really enjoyed our stay at the Premier Inn Kings Langley, I would just advise people to keep checking the premier inn website for cheaper rates to appear and I would also advise people to book a cooked/premier breakfast option. We will definitely be returning soon to base ourselves for our 3rd trip to the Warner Bros Studio Tour.

Room Tip: Possibly pick a room at the back, We did have some noise from people coming out of the pub feeling a...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this review, April 1, 2013
Thank you for taking your time to give feedback regarding your recent stay here. We are delighted that you enjoyed your stay and your feedback is most important to us and will also be passed onto the Young Pretender Pub adjacent to the hotel.
We hope to see you again in the future.
Kind Regards, Laura Gray, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterlee, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 23, 2013

Booked two rooms for one night for my daughter and myself. My daughter informed me her room smelled of cigarette smoke. This was an understatement the room smelt like an old ashtray the air and fittings were heavy with stale smoke. It was a cold night but the room heating could not be used as it made the smell worse. We checked in very late or we would have left. Got an apology from reception but nothing else and after I complained to customer services, I received, yes you guessed it, no reply! Get a great nights sleep or we will ignore you should be their new motto!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Kings Langley Hotel, responded to this review, March 27, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

We stayed here for one night whilst visiting family. Very good overall impression. We were given a family room which was spacious and had a good kingsize bed. The room was very clean with nice Decor. The bathroom was also to a high standard,with a good size bath. Best of all it was very quiet and we had an excellent nights sleep. We did not eat in the adjoining pub/ restaurant, but did have a drink. It seemed ok but a bit too ' pub chain' for us. And the booths had tv screens in them which is a little sad, if you have to watch tv on a night out!!! You can walk to the little village, which has an Italian and an Indian and couple of pubs. We walked to the Old Palace and had a pub meal which was very good.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asc4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this review, April 1, 2013
Thank you for taking your time to write a comment regarding your stay here at Kings Langley Premier Inn. We are delighted you enjoyed your stay here and hope to see you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Kings Langley Hotel

Property: Premier Inn Kings Langley Hotel
Address: Hempstead Road, Kings Langley WD4 8BR, England
Location: United Kingdom > England > Hertfordshire > Kings Langley
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kings Langley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Kings Langley Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
In a tranquil setting just a short owl's flight from the Harry Potter tour at Warner Bros Studios. ... more   less 
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Also Known As:
Premier Inn Kings Langley Hotel Kings Langley
Premier Inn Kings Langley Hotel Hertfordshire

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