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“Potter Night Stop”

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Premier Inn Kings Langley Hotel
Ranked #1 of 2 Hotels in Kings Langley
Certificate of Excellence
Reviewed February 22, 2013 via mobile

A great hotel. We stayed 1 week ago after doing the Harry Potter Tour. Staff were excellent, very pleasant, did everything they are supposed to, informed us of the good nights sleep guarantee, booked a table for dinner for us. 2 adults/2 kids in a family room. All amenities were supplied, tea and coffee soap, shower gel. Dinner was very good value, £35 for all of us. We had the premier breakfast, they ran out of a few things and we asked for more and they did this. If you don't ask of course they are going to let it run out.
Returning in May for another visit as the kids loved the HP experience.

  • Stayed: February 2013
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Thank Cjbtaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here at Kings Langley Premier Inn, we are delighted you enjoyed your stay and that you also enjoyed your trip to Harry Potter. We look forward to seeing you again in May.
Kind Regards, Laura Gray, Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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630 - 636 of 810 reviews

Reviewed February 22, 2013

What you would expect from premier inn good clean accommodation. Reception staff very helpful knew their jobs housekeeping very friendly and efficient. Good location for Harry Potter and near a nice village with some shops. No complaints about the hotel however the restaurant lets it down badly and does need sorting as this would put me off recommending that premier inn to any one else. This would be a shame as don't have any qualms with the hotel hence the 5 stars. So unless you don't want to eat, this one is not for you until its sorted.

Room Tip: Ring to ask about restaurant first
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  • Stayed: February 2013, traveled with family
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Thank janice d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here. I am delighted to hear you enjoyed your visit to the hotel and I am sorry to hear not so good experience in the Young Pretender next door. Your feedback is most important to us and your comments will be passed on.
We do hope you visit Premier Inn again in the near future.
Kind Regards, Laura Gray Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

The usual clean and tidy rooms you expect from Premier Inns - nothing fancy but all you need. Reception staff particularly helpful and friendly.
The breakfast was served in the pub/restaurant next door and unfortunately this was less than satisfactory. Some items on the menu had run out by 9.15 when they were supposed to be serving until 10 am. This meant no sausages or croisants for us. Plates were cold and so was some of the food. No staff were readily available and seemed to have little interest in helping their customers. As I am marking the hotel I have given it a good score but the breakfast left a lot to be desired.

Stayed: February 2013, traveled with family
Thank Jayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here. I am sorry to hear the breakfast provided for you was not to satisfaction. Your feedback is most important to us and your comments will be passed onto the Young Pretender Pub.
We do hope you visit Premier Inn again in the near future.
Kind Regards, Laura Gray Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

We booked our stay here via the internet and our stay was enjoyable and very relaxing.
The staff are very approachable,friendly and professional who go out of their way to make you feel welcome.
Do not hesitate to stay here.Book now to avoid disappointment!
Many thanks again.

  • Stayed: February 2013, traveled with family
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Thank Steve009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here at Kings Langley Premier Inn, we are delighted you enjoyed your stay and We hope to see you again in the future.
Kind Regards, Laura Gray, Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

Stayed here last week with my parents and 3 children. The staff were exceptionally friendly and warm, the restaurant on site was lovely and it was only a 10 minute drive to the Harry Potter studios - Perfect!! Why pay more??

  • Stayed: February 2013, traveled with family
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Thank Happybanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here at Kings Langley Premier Inn, we are delighted you enjoyed your stay and we hope you also enjoyed your visit to Harry Potter. We hope to see you again in the future.
Kind Regards, Laura Gray, Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

Hotel great, room clean and comfortable. Receptionist very friendly & helpful. Breakfast not so good, cold food that should have been hot!, ran out of lots of things, attitude of staff not good. But receptionist in hotel refunded us when she heard we weren't happy.

  • Stayed: February 2013
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Thank Jovh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here. I am sorry to hear the breakfast provided for you was not to satisfaction. Your feedback is most important to us and your comments will be passed onto the Young Pretender Pub.
We do hope you visit Premier Inn again in the near future.
Kind Regards, Laura Gray Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

My boyfriend and I stayed on the 13th of Feb 2013. Lovely, very welcoming staff upon arrival, explained everything we needed to know and chatted to us about our Harry Potter visit. Room was huge, bed was huge and extremely comfortable with extra pillows available. Rooms have 19" (possibly?) TV that moves from side to side which was cool, Tea, coffee, sugar and milk provided and only a trip to the welcome desk provided us with buckets more!.
Overall, i would stay again.
The only problem we had here was heating, it was not on when we walked in, and didn't seem to do a lot when we turned it up to its max of 23! Luckily they seemed to be aware of the problem and had already provided us with an extra heater which did the job. Bathroom fan was kind of noisy too but only comes on when the light is on.
the doors were quite thin so you can hear people when they walk past but this didn't cause too much of a problem.
Restaurant next door has Carvery and main menu options, food was lovely and service was Ok, perhaps a little slow. Prices were quite good too!

Room Tip: Rooms the furthest down the hall will probably be best, as you wont hear people as they walk past!
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  • Stayed: February 2013, traveled as a couple
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Thank Ellen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura G, Operations Manager at Premier Inn Kings Langley Hotel, responded to this reviewResponded February 25, 2013

Thank you for taking your time to write a review regarding your recent stay here at Kings Langley Premier Inn, we are delighted you enjoyed your stay and your feedback is most important to us.
We hope you also enjoyed your visit to Harry Potter. We hope to see you again in the future.
Kind Regards, Laura Gray, Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Kings Langley Hotel

Address: Hempstead Road, Kings Langley WD4 8BR, England
Location: United Kingdom > England > Hertfordshire > Kings Langley
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kings Langley
Price Range: $60 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Kings Langley Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
In a tranquil setting just a short owl's flight from the Harry Potter tour at Warner Bros Studios. ... more   less 
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Also Known As:
Premier Inn Kings Langley Hotel Kings Langley
Premier Inn Kings Langley Hotel Hertfordshire

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