We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Value for money-Service the purpose”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Hemel Hempstead
Ranked #1 of 9 Hotels in Hemel Hempstead
Certificate of Excellence
Reviewed June 14, 2014

UK operation of my company is located in Hemel Hempstead. This hotel serves well to comfortably stay and sleep, and some good food and drinks. Nothing fancy, no frill, but has basics. This is the segment which this brand serves and this hotel does well. Money worth it. Convenient location to walk to Apsley station. Takes less than 30 min ride to London Central.

Room Tip: Choose or ask the room on canal side, not on the road side.
See more room tips
  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sadashi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (758)
Traveler rating
Traveler type
Time of year
Language

440 - 446 of 758 reviews

Reviewed June 11, 2014

This was the second time we've stayed at the Holiday Inn at Apsley, and while we were very impressed with the hotel during our first stay, the second was not as good.

First the good points: The hotel is in a lovely area with nice views and excellent transport links. The rooms and indeed hotel itself are very nice and modern, with most things you'd want. The breakfast served is of a good quality, and there is a good range of food items available. The price of the rooms is excellent, we paid £195 for three nights during our first stay, which works out at just over £30 per night each.

Bad points: Staff gave us the wrong time for breakfast availability, and when we did get the correct time a lot of the food had run out and took a long time for staff to replace it. A couple of things in the room were broken when we arrived, and I appreciate that this is a cheaper hotel, but I think rooms should be more thoroughly checked for faults before guests arrive.

Overall we felt that this was still a good hotel and would consider staying there again, but were disappointed that things were not as impressive as they were last year. All of our negatives come down to the staff rather than the hotel itself, so we hope it can be improved upon.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steven9009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this reviewResponded June 13, 2014

Dear Guest,

Thank you for taking the time to review our hotel, we greatly appreciate any feedback we receive from our valued guests.
I have taken your comments on board and they will be discussed at our next Operations meeting to ensure further instances of this do not occur.

Thanks again, Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2014

This is a great budget hotel. It offers everything you need for a one night stop. If you stop here for more than a day the breakfast will be boring so bear that in mind. The hotel was clean, staff attentive, all in all a really good experience. Free wifi and parking is a big plus. Pretty close to London so if you dont wanna spend too much money on a London hotel, choose this one and then drive into the city or take public transport. Rail station is around the corner.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Istvan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this reviewResponded June 13, 2014

Dear Guest,

Glad you enjoyed your experience with us.

We take great pride in making sure we are in tip top shape for all of our guests and relish any opportunity to improve our service. Your comments have been taken on board about breakfast and I shall pass them on to our Food & Beverage teams as feedback.

Thanks again Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

We stayed here with a coach party on a theatre trip to London.
As soon as we arrived the manager came on to the coach and gave everybody their room keys, he also explained exactly where the rooms were situated and what times the evening meal and breakfast were being served. Once inside the hotel we found the staff to be very friendly and helpful. The room itself was clean, the bedding and towels were spotless and the double bed was extremely comfortable. The evening meal was a three course with a choice of two starters and two mains ( don't know if there were two desserts - my husband just brought me the cheesecake which was delicious!!) The buffet style breakfast was superb with plenty of choices for even the fussiest of eaters (me).
All in all we had a very enjoyable stay at Hemel, and think that as a budget hotel it is very good value for money.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank joyce c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeputyGM2013, Manager at Holiday Inn Express Hemel Hempstead, responded to this reviewResponded June 13, 2014

Dear Guest,

Thanks for the great review and the wonderful praise, I will ensure the team working that weekend are aware of your comments.

Ps. I love the cheese cake too but don't tell anyone. :)

Thanks again Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

Bearing in mind that this is a budget hotel , it tick more boxes than many other so called ' Posh' hotels. Friendly staff ..they were all smilling. Immaculate rooms. Free WIFI . Above average budget breakfast.
Situated on the Grand Union Canal 100m from a National Rail Station.
Even though it is not a five star hotel , It was a Five Star Experience - Management have this Inn sorted!
Most highly reccommended.

  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RENSHAWWELSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this reviewResponded June 7, 2014

Dear guest, thank you for such fantastic comments about your recent experience with us. Feedback such as yours really makes our day and after sharing your feedback with the team they are all so pleased that you thought our hotel was of a 5* service. Thank you so much and we do hope if you are in the area again you will come and stay with us so we welcome you back.
Kind regards,
Suzannah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014 via mobile

We stayed here for trip to London. The hotel Is very clean and all the staff friendly and helpful. The family rooms are a bit snug for four but served a purpose. Facilities and breakfast were good and the location was ideal for us. Train station is only two minute walk away with good links to London. Can recommend the Italian restaurant over the bridge. The only gripe we had was the bed was very lumpy and not very comfortable. However overall an enjoyable hassle free stay at a reasonable price.

Stayed: May 2014
Thank Bmacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this reviewResponded June 1, 2014

Thank you for taking the time to review your stay with us. We do hope you enjoyed your trip into London. It is lovely to receive the great comments regarding the hotel and team, and I can advise that we are having a delivery of new beds throughout the whole hotel this month which we hope will prevent any further issues for our guests who may find the beds uncomfortable.
Thank you again and we hope to see you again in the future.
Kind regards,
Suzannah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

Usual Holiday Inn Express features. Good value. But staff here make it more than a budget 'feel'. Well located close to motorways and easy to find. Interesting walks to nearby canal. Less than 1 hour from Heathrow.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MikeNZ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this reviewResponded June 1, 2014

Thank you for your lovely comments - it is so great to hear that the team really made your stay. They are so pleased with this feedback so thank you again and please do come and visit us again in the future.
Kind regards,
Suzannah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hemel Hempstead
2.1 mi away
Holiday Inn Hemel Hempstead M1, Jct.8
5.4 mi away
Holiday Inn Express London-Watford Junction
0.5 mi away
Shendish Manor Hotel
Shendish Manor Hotel
#6 of 9 in Hemel Hempstead
886 reviews
Show Prices
Show Prices
Show Prices
6.4 mi away
Hilton Watford
Hilton Watford
#7 of 13 in Watford
1,796 reviews
1.8 mi away
Travelodge Hemel Hempstead Gateway
4.3 mi away
Premier Inn Watford North Hotel
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hemel Hempstead? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
Price Range: $67 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Official Description (provided by the hotel):
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Our family rooms sleep up to 2 adults and 2 children under 12 and kids stay free when sharing a room with parents. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your comfortable and convenient guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Hemel Hempstead reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing