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Down Hall Hotel & Spa
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Reviews (1,785)
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All reviewsafternoon teacountry housea murder mystery eveningbeautiful hotelcream teafeature roomwest wingcocktail barlovely groundsexecutive roombed and breakfastlarge bathroomsconestennis courtswedding venuecourse dinnerwedding breakfast
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909 - 914 of 1,785 reviews
Reviewed April 30, 2014

my wife and I were taken to the hotel for a birthday high tea the service was shocking the tea was cold the cakes were stale and uneatable the sandwiches were shocking and also very stale altogether it was a very unhappy afternoon my daughter who booked this tea for us was very upset we will never return to this hotel and never recommend it and by way it was very dear and a complete waste of good cash thank you.

Stayed: April 2014, traveled with family
1  Thank stanley m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

Stayed recently and felt a bit dis pointed. Had done a groupon deal so know we got it cheap but it did not give us a very good image of the hotel. Our room was up in the eves with no lift which was not ideal as I was six months pregnant and we had a toddler. The climbing up all the stairs was hard work and in the end we left a night early as could not keep facing it. Th room was functional but was very tired and needed a refit. Felt disappointed as we was electing a lovely few days away but ended up going home early for a good nights sleep

Room Tip: Ask for a newly refurbished room on ground floor
  • Stayed: April 2014, traveled with family
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Thank Murty225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownHallManagement, Manager at Down Hall Hotel & Spa, responded to this reviewResponded May 1, 2014

Dear Guest,Thank you for your feedback with regards to your recent stay at Down Hall, I am sorry to hear that on this occassion it did not completely meet your expectations.Unfortunately, it is not clear whether you made our Receptionist aware that you are expecting, if you did, I would have expected them to arrange a more suitable room for you. I will speak to the Reception Team just in case to make sure that they are attentive to guests specific circumstances.We have recently completed the refurbishment of our 54 West Wing Executive Rooms, perhaps on a return stay you would like to upgrade to one of these rooms. I do hope we can welcome you back to Down Hall in the future.Kind regards,Anna Snoep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

We had a fantastic time here at a family wedding. We stayed in one of the newly refurbished rooms and it was really lovely. The beds are very comfortable and we had a fantastic nights sleep. The wedding was fabulous and the food offered was really lovely. Would like to visit in the future on a more casual basis so we could explore the facilities & grounds more.

Room Tip: The newly refurbished rooms (done in 2013/2014) are fantastic.
  • Stayed: December 2013, traveled as a couple
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Thank louloucakes_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

Went to a wedding at down hall and had a great time, the venue was amazing and the food was great. We stayed in the property over night and was very happy with the rooms. The breakfast in the morning also went down a treat!
Would happily stay here again and is a great wedding/reception venue.

Stayed: April 2014, traveled with friends
Thank Danny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

My partner and I stayed here recently and thoroughly enjoyed every second of it. The views were amazing as was the historic building. All staff were extremely friendly and the room was to a really high standard, we didn't want to leave. It also helped that I booked through an offer so received a bargain, we would definitely go back paying full price!

Room Tip: Would definitely advise the executive double, very spacious
  • Stayed: March 2014, traveled as a couple
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Thank AkD101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DownHallManagement, Manager at Down Hall Hotel & Spa, responded to this reviewResponded April 28, 2014

Dear Guest,Thank you for taking the time to share your experience at Down Hall with us, I am pleased to hear that you have enjoyed your stay with us. I will pass your comments on to our team who will be pleased to hear your comments with regards to the staff.We look forward to welcoming you back to Down Hall in the future.Kind regards,Anna Snoep

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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