Lovely decor, helpful and pleasant staff
Sprinkler head in my room covered by a plastic bag - receptionist advised this was because the sprinkler was broken
I was on the 1st floor - noisy/rowdy guests in another part of the hotel
Fire alarm started ringing around 1pm and continued intermittently through the night. Still ringing when I checked out at 8.30am - I asked receptionist why - she said drunken guest had broken alarm glass and activated. Manager standing nearby heard my conversation - no apology /explanation I ordered breakfast in my room between 7.30 and 8 am it didn't arrive. No answer from room service - I phoned reception - they investigated said no card on door - breakfast arrived at 8.25 am -standard as they didn't receive my order. I had to leave at 8.30.
On the plus side - room service at night was very prompt and food was delicious but I wouldn't stay at this hotel again and wouldn't recommend it to anyone - particularly for a business trip. On my return I told a colleague who had stayed there the week before and he said he was disturbedby drunken noisy guests as well
- Official Description (provided by the hotel):
- Ramada Hatfield is a great location for both business and leisure guests. Situated within easy reach of the A1M, M25, London and only 14 miles from London Luton airport. It is within a short drive of attractions including Knebworth House, Hatfield House, Warner Brothers The Making of Harry Potter Studio Tour and the Roman town of St Albans, it is also ideally located opposite the Galleria outlet shopping centre. The hotel offers a contemporary bar/restaurant as well as flexible meeting and event facilities. Free Wi-Fi is available throughout the hotel. Free car parking is available on site for all guests and residents can enjoy complimentary use of the gym & swimming pool at Hertfordshire Sports Village, just a few moments walk away. ... more less
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- Also Known As:
- Ramada Hatfield Hotel Hatfield
- Hatfield Ramada