Such a shame as this place could be so much better. We have regularly been there for breakfast - which is usually very good. However, it totally depends on who is working that day. I kid you not - I have watched on numerous occasions 1 member of staff actively working, and two more standing around.
It is one of the few places in Harpenden where you can go with a few of you with young children as there is the space for pushchairs. However, you sometimes have to grin and bear it, and take a valium.
If the management of this chain (not of this branch who appears to be part of the problem) wanted to up their takings they would get on top of the slack staff.
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