My wife and I stayed at this hotel on a Saturday night not so long ago and were not at all impressed…
When we arrived around lunchtime, we drove into the large car park, only to find it was completely packed. There were no spaces whatsoever. After driving around for 10 minutes or so I dropped my wife off at the front of the hotel and then had to park all the way over the other side of the car park, near the putting green. A cold and wet five minute walk back to the hotel lobby ensued.
The hotel lobby was packed full of people and screaming children. A lovely welcome to the tranquil spa hotel…
We checked in and made our way to our room. As we walked down the hotel corridors, it was hard not to notice the paint peeling off the skirting boards. The corridors felt very clinical and reminded me of the last time I was in hospital. As for the “Modern Art” dotted around the hotel (partly in the form of plastic figures inside perspex side tables), I can only assume the person responsible for style at this hotel had been given a lobotomy at some point.
The spa was quite a way away from our room and my wife and I didn't really feel comfortable walking through the whole hotel in our dressing gowns. We ended up going over to the spa to have a look and the girl behind the counter told us it was fully booked.
One plus point was Colette’s restaurant. We ate there that evening and the food and service was outstanding. We couldn't fault it at all.
That’s where the praise ends I'm afraid…
When we arrived the next morning for breakfast, we were presented with a large room with very bright, clinical lighting. It really did look like a hospital canteen. As for our fellow diners, well most of them looked like they were about to appear on the Jeremy Kyle show.
This hotel had not an ounce of class or style and seemed only attractive to the ‘new money’ clientele.
It doesn't matter how many Ferrari’s there are in the car park or Louis Vuitton handbags on the shoulder. This place proves you just can’t buy class.
- Official Description (provided by the hotel):
- The Grove, London's country estate, is more than a five-star hotel. Set in 300 acres and only 18 miles from central London, the former home of the Earls of Clarendon is also a luxury 18-hole golf resort, a fabulous spa and unique venue for meetings, weddings and celebrations. Also included in The Grove's extensive facilities are three restaurants including Colette’s, awarded three AA rosettes. A 4acre Walled Garden with urban beach, tennis courts and outdoor pool. A selection of bike and jogging trials to enjoy with complimentary bike hire; and Anouska’s Kids’ Club, graded outstanding by OFSTED makes The Grove a parent and child-friendly resort. Lovingly restored to stunning effect, the property fuses contemporary design and original period architecture with exceptionally caring and professional service. We look forward to welcoming you soon. ... more less
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- Also Known As:
- Grove Chandlers Cross
- Grove Hotel Chandlers Cross
- The Grove Hotel UK/Hertfordshire, England