We stayed here for two nights in January 2014 on a DBB rate, as a birthday present for my wife.
The restaurant is excellent across the board; the additional supplement for DBB over BB is definitely worth it. Restaurant service is exemplary and friendly without being intrusive.
Hotel service is generally very good. However, the hotel itself is tired, and needs serious attention decoratively - there aren't many (any?) surfaces that aren't chipped to the wood. We paid for a "superior" room - this was not up to the standard expected for the substantial price. The aforementioned chipped paint, some failing wallpaper in the bathroom, and stained net curtains did not impress.
On the Saturday night we suffered from loud noise in our room - music, shouting, chair scraping - until about 2330, not ideal when trying to sleep. This abated when we rang reception, though recurred the following night until about 2230.
Most upsetting, however, was the disingenuous response from the duty manager "What noise, sir? We've never had any complaints before." Certainly impossible to believe, given our room was directly above the hotel's attached public bar. We were not offered a change of room, despite low occupancy of the hotel on the second night.
A decidedly mixed experience. Excellent food, and overall great service, spoiled by a lack of polish and a single unimpressive staff member. Insist on a quiet room away from the public bar.More