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“Meal with friends”
Review of Lemongrass Thai Restaurant - CLOSED

Lemongrass Thai Restaurant
Price range: $5 - $39
Cuisines: Asian, Thai
Dining options: Late Night, Breakfast, Dinner, Delivery, Reservations, Takeout
Restaurant details
Dining options: Late Night, Breakfast, Dinner, Delivery, Reservations, Takeout
Dunstable
Level 4 Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Meal with friends”
Reviewed January 13, 2014

Visited here in December 2013 with my partner and a couple of friends. The food was really good. The menu is varied and having made my choice, was delighted with the dishes. Very tasty and plentiful. The staff were really friendly and there was a great atmosphere. Its been tastefully decorated and has its own car park, which was a blessing, as the night we went, it was tipping down with rain so the short dash to the doorway was a godsend!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Yannaben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

396 reviews from our community

Visitor rating
    196
    132
    36
    22
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ringwood, United Kingdom
1 review
“Amazing”
Reviewed January 12, 2014 via mobile

This restaurant is mine and my partners favourite restaurant in ringwood, the food is very well made and is nice and fresh every time we go. The service is also very welcoming . We highly recommend it to anyone.

Visited January 2014
Helpful?
Thank Gemma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Our Christmas Present”
Reviewed January 11, 2014

We received a groupon "Thai curry meal for 2" voucher for Christmas. Today we chose to use it. The food was excellent, as was the service. We will arranging to come back here to try out the rest of the menu soon, hopefully with the friends that gave us the voucher.

We marked down the atmosphere a little because the room was a bit chilly when we arrived, soon we were heated up by the spices in the curries!

Thank you for a lovely meal and we will definitely recommending your restaurant.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank woodford677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Groupon deal with this establishment is deceiving”
Reviewed January 8, 2014 via mobile

I recently purchased a Groupon deal for this establishment which I initially thought was good value for money.The deal was below:
Valid on starter up to £5.95, main up to £7.95 and rice or noodles up to £4.95. Valid on option purchased only., Original values: Verified using Merchants Site.

When you arrive you are supplied with a tacky laminate showing what could be purchased, along with the main menu in order to purchase extras , if you wish. The laminate excludes over half of the menu for main courses of £7:95. I questioned this and was told that I could only order of the laminate... Which was basically a Selection of curries... I was looking forward to a Thai Stir Fry that night which was £7:95 and was advised I could not order as was excluded. Even though the offer stated Main up to £7:95 in value!!!

The food was nice however ambience and atmosphere dire. A huge open space that could only be described as an old Snooker Hall that has had a Thai touch.

There are other Nicer places nearer that sells just as nice Food.. Although nice I would not rate as 5 Star

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Clogan67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley H, General Manager at Lemongrass Thai Restaurant, responded to this review, January 9, 2014
Thank you for your review and we are glad you enjoyed the food, we are sorry that you feel we did not live up to your expectations.

I would like to point out to you that the deal you purchased from Groupon, very clearly stated that it was a "Curry Deal", which was for a starter up to £5.95 and Curry up to £7.95 and a choice of rice or noodles up to £4.95. The reason your were given a separate menu was to help you choose from what is available on the deal, we also gave you a normal menu so that you could check that everything was included and if you wished to purchase extras you could. Please go back to the Groupon website and check and you will see we have done exactly what the offer says.

With regards to the restaurant being an old snooker hall, I feel that you are making this out to be something worse than what you really experienced, as you were unhappy with the deal you had purchased, which is not fair on us as we served you the correct items related to the deal. Many other reviewers here on TA have commented on the nice atmosphere of the restaurant and what a lovely job we have done with the decor.

You are correct that Ringwood is blessed with many lovely restaurants and we feel privileged to join them in this wonderful Market town, we look forward to welcoming many new and old customers in 2014.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringwood, United Kingdom
1 review
“Excellent Service and Good Food”
Reviewed January 7, 2014

We went to the Lemongrass for our pre Christmas family meal,the service was great and the food excellent, with a chinese slant i thought on some dishes.
Other than slightly stodgy sticky rice(minor complaint, but a valid one, the restaurant had a great feel, was good value and i am going there again on Saturday night for my girlfriends son's birthday so that sums it up. Well worth visiting and you will go back again,

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SimonParsonage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley H, General Manager at Lemongrass Thai Restaurant, responded to this review, January 9, 2014
Thank you for your lovely review, we are glad to hear you enjoyed yourself and will be returning so soon.

We are a little bemused with your comments regarding our food having a Chinese slant, all the dishes on our menu are original Thai dishes and we do not use any influences from Chinese food apart from a couple of starters and offering crispy aromatic duck with pancakes.

I would like to point out that the sticky rice is served exactly as it is in Thailand, we do get comments like yours about it being stodgy, but that is how it is supposed to be as it is eaten with fingers in Thailand, usually accompanying grilled meat or fish.

We look forward to seeing you on Saturday and I am sure it will be a lovely birthday party.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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