Stayed here for a night in July with my mum and both my young daughters when we were taking a trip to Paultons park, there were some definate teething problems as there was new management. A few issues with which room we were supposed to be in, a couple of the most popular menu options were unavailable and there was no cold water in the morning. During breakfast there were also no glasses or tea bags available and one of the cleaners started hoovering right next to our table!!!
Could also do with slightly better mattresses on the pull out sofa, it was fine for my 4 year old but my 12 year old was very uncomfortable.
However, the rooms have completely been redone and are really good quality and good value. Also the whole hotel is very clean which is one of my most important things! Although we couldnt get our first choice of food in the evening the standard of our meals was absolutely excellent. All of the staff were really helpful and did everything they could to sort out the problems. And on check-out they voluntarily gave us a 30% discount.
If they continue to improve and sort out some of the smaller issues, as I think we were just unlucky, this will be a brilliant little place to stay and a great distance to get into the heart of the new forest and also to Paultons park.
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- Also Known As:
- The White Rabbit Hotel Lyndhurst
- The White Rabbit Lyndhurst, New Forest National Park Hampshire