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“Very poor visit”
Review of Broadlands

Broadlands
Ranked #8 of 17 things to do in Romsey
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Attraction details
Owner description: Built in 1767, this stately and magnificent home of Lord Mountbatten contains an extensive portrait collection, elegant furnishings and china collections.
Reviewed August 29, 2012

We had friends staying and thought a visit to Broadlands would be interesting. It was a total disappointment. The arriival is not encouraging. The park is in a poor state of maintenance. The car park with a couple of portakabins for toilets is some way from the house. Tours which last about 40 mins start in the stable block after paying the £8 per head. The garden tour consists of looking into a tatty walled garden through a small gate. Our guide, a volunteer, was hesitant and a relatively unconfident communicator. The narrative did not flow at all and we were left with the feeling that there was so much more we could have learned about the house, its history, its contents and the illustrious family that inhabits it still.

The overall impression is that visitors are a bit of a nuisance and should feel grateful to part with their £8 per head.

12  Thank Hantsharumph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 - 45 of 55 reviews

Reviewed August 22, 2012

I am afraid I have to agree with all the poor reviews. A complete waste of money. It seems as thought the visitor is a neccessary intrusion to try and make some money.
We watched a terrible film to begin and then a very pleasant lady grouped us together to take a look at a part of the garden and were then shown round the ground floor of the house. Yes a beautiful house and it felt homely but we were the intruders.
No toilet facilties other than some basic portable ones in the car park no refreshments available and no guide books.

A most disappointing visit with some snooty staff. Absolutely not people friendly in any way.

15  Thank Janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

We had a most enjoyable visit to Broadlands some years ago and so we were looking forward to this visit. The new car park is now some way from the grounds which one now enters through the stables. Luckily I had drawn some cash for the weekend as the entrance fee of £8 per adult (no concessions) is payable by cash or cheque only – no credit or debit cards! We had to await a guide at the stables who took us first to view the walled garden into which we were not permitted to venture. and then on to the house. We enjoy a guided tour if the guide knows their subject, unfortunately this one did not and she had to read from her notes mispronouncing many names as she did so. A quick gallop around the downstairs rooms and we were outside once again. We were not permitted upstairs this visit. There was a roped off area of lawn which allowed only limited access to the River Test and that was the gardens. Nearest place for a cup of tea was in Romsey. We appreciate that Lady Brabourne may not wish to have her house open to the public but she has decided to do so to help pay the bills and so an effort should be made to make the visitor feel welcome. We will not be taking any more friends there.

11  Thank romseyman112011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2012

Like many other people we visited Broadlands a few years ago. We thought a visit to this old house would be a lovely break from the monotony of house painting! We still had the excellent brochure from the last time we visited which was just as well because we were greatly surprised how things had changed.

The car park is some way from the house and be warned the only toilets are in this car park which consist of two downtrodden porto cabins. The entrance is through the old stables and you either pay the entrance fee in cash or by cheque as cards are not taken. We had to wait for a guide to take us around the house and this is where we were disappointed to say the least. The guide knew very little about the history of the house. This is the house where the last Viceroy of India lived yet we felt the changes that had been made did not altogether include this. The Mountbatten exhibition and shop no longer exists and we felt we were rushed through the house with no time to reflect on the past.

A lot of the problem is the fact that much of the public is used to the sleek running of the National Trust establishments . I can understand the problem of security but why not engage some volunteers as the National trust does? We were not made to feel welcome like paying guests should be and we will not go back again

9  Thank havasafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2012

On arrival we had to walk along a dirt track which reminded me of a farm setting miles from the actual attraction,luckily it wasn,t raining. We were taken to the house by a very boring can,t be bothered guide tour, once in the house the guide tour read from a folder about the history of the house and gave the impression that she didnt really know what she was talking about,it gave me the impression that they really do not want visitors in there as there were signs saying dont touch this,and you cant do that. We were only allowed to view a few rooms, and we were not allowed upstairs or down. I thought the price was very expensive and the whole visit was a let down, and also the fact that there was no tea room.

9  Thank maria k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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