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“Disapointing”
Review of Broadlands

Broadlands
Ranked #8 of 17 things to do in Romsey
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Attraction details
Owner description: Built in 1767, this stately and magnificent home of Lord Mountbatten contains an extensive portrait collection, elegant furnishings and china collections.
Reviewed July 27, 2012

On arrival we had to walk along a dirt track which reminded me of a farm setting miles from the actual attraction,luckily it wasn,t raining. We were taken to the house by a very boring can,t be bothered guide tour, once in the house the guide tour read from a folder about the history of the house and gave the impression that she didnt really know what she was talking about,it gave me the impression that they really do not want visitors in there as there were signs saying dont touch this,and you cant do that. We were only allowed to view a few rooms, and we were not allowed upstairs or down. I thought the price was very expensive and the whole visit was a let down, and also the fact that there was no tea room.

9  Thank maria k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 - 49 of 55 reviews

Reviewed July 27, 2012

I have to agree with the general opinion here. This place is not visitor friendly at all, they charge £8 to enter and have to have a guide not make your own way around. You are shown the entrance to the walled garden but not allowed to go in, then told about how much that has been spent on modernising the heating system and how much asbestos they found and miles of copper piping. Inside the house you only get to see limited rooms, and not at all upstairs, some of which have been inappropriately modernised - the lighting is out of place. The guide we had seemed really bored and didn't really want to be there. She was not at all interested in her subject or in the visitors she was showing around. She carried a folder and was reading word for word from it. One member of the group asked her about the other rooms and if the bedrooms were upstairs she replied Yes that's where they are usually are.

10  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

Not visitor friendly at all. They charge £8 to visit a few rooms, you are not allowed to visit the upstairs of the house. Sadly there is nothing on display relating to Mountbatten apart from a few toy models of ships. Even worse the house has been modernised, ceiling lights in the reception hall and the map room, the kind of lights you would expect in a kitchen or a bathroom.
It's so sad that the owner of this house has not even provided for an area for visitors to have a drink or to buy souvenirs- she clearly has a disdain for everyday people. The simple solution to it all is to NOT VISIT BROADLANDS. It's also not friendly to disabled people or the elderly as the car park is a fair walk from the house and there is no rate for senior citizens to visit the house.

9  Thank Gladiolli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

My husband and I and two friends went to Broadlands a few weeks ago for a day out. The fact that the weather was dreadful couldn't be helped but the whole Broadlands experience was disappointing to say the least. The house itself is beautiful but that's about all we could say positively about our visit. There is a picnic area somewhere on site but we had ours near the car in the car park because of the weather. Again, no-one's fault. However, it is a long way up to the house from there and the only toilets available are in the car park. There are none in or near the house which could potentially be a problem for the elderly or less able bodied. There are also no refreshments of any kind available, unlike most "stately homes". There is a large foreboding notice in the car park full of "dos" and "don'ts" and a "welcoming"sign at the front door of the house saying "Please wipe your feet". As I've said, the house is beautiful but one does rather get the impression that they don't really want visitors.

8  Thank SussexDuchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

Sadly must echo the views of others here. We kept being told how much money has been spent on refurbishing Broadlands but clearly little or none has been spent with the paying visitor in mind. The car park is some distance from the house and a disgrace - a muddy pit with an exit road that is a like a farm track with deep potholes. The visitor toilets are more suited to a downmarket country fair and there are no refreshments available. We were not made to feel welcome by most staff and the enormous number of signs saying no, you cant do this or cant do that made us feel we were intruding and it was our money that was wanted not our visit.

The house is magnificent and with just a small amount of money and thought could be made so much better a place to visit eg know more about the furniture and porcelain; leave information sheets in each room; if a cafeteria is not financially viable put some refreshments machines in the stables where you have to wait to be shown around; try and make the stables a little more welcoming - all you need to do is read these reviews, or leave some feedback forms for people to fill in, or visit some of your competitors.

8  Thank drkb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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