Have been here frequently for breakfast,coffee & cake, lunch at different times of day, and always found the staff very pleasant and accommodating, and the food delicious. Portions are huge and very reasonably priced. I have even walked here - an hour each way - to have breakfast! Great place, quirky cafe, garden area for those rare sunny days, upstairs has loads of travel books to peruse while you're sipping your delicious coffee or tea. A favourite - with a great sense of humour!