My husband surprised me with a visit for my birthday and what a treat it was. From the moment you pull up at the front door you are given 5* service. You are greeted warmly, the luggage is unloaded and the car parked for you. The guest room manager took the trouble to greet us and introduce himself which was a very nice touch. Check in was effortless and we were given a short tour of the ground floor before being taken to our room. On arrival in the room the luggage was waiting for us, and the very nice receptionist explained where everything was in the room.
Our room was heavenly. It was large and comfortable with a superking bed, sofa, armchair, table, dressing table and beautiful views of the croquet lawn and grounds. There is a large flat screen TV and DVD player and you can order DVD’s and room service via a touch screen tablet on the dresser. The bathroom was immense, large double walk in shower, huge bath with TV at one end, two sinks and a lovely sitting area, all immaculately clean and furnished with REN products. There is a really good lighted vanity mirror in the bathroom and a decent vanity mirror on the dressing table as well. The room comes with several complimentary bottles of water (large sizes which is nice) and fruit juices. They were even kind enough to leave a card and balloon and fresh fruit and cookies for us. There is no tea and coffee making facilities but they do ask if you want fresh coffee or tea delivered to your room in the morning.
The spa is very relaxing, with a lovely Romanesque pool with loungers around. The hydrotherapy area is a lot of fun, though not very big and the outdoor hot tub wonderful if, like us, you happen to be visiting on a sunny day. The sauna and steam room are accessed via the changing rooms and single sex, which is a little disappointing if you’ve come as a couple but ideal for groups of friends. There is a small relaxation area near reception and plenty of water and fluffy towels wherever you go. We did not try the gym but from what I saw the equipment is first class. Everything was very clean. The main pool allows children in for only a couple of set hours in the day, one in the morning and another in the late afternoon. This is strictly policed by the staff who have a couple of ladies positioned by the doors of the hydrotherapy area so that no children can accidentally wander in. I was very impressed with how they manage to be child friendly without compromising on the hotels suitability for a couple.
Pre-dinner cocktails in the cosy bar were very nice with a good choice of well-made cocktails. The bar men were friendly and helpful, offering to mix anything we wanted which was not on the menu. There is also a rather cosy fire place and sofa’s for relaxing too.
The hotel restaurant ‘Vetiver’ was wonderful, with excellent food and service. We enjoyed the tasting menu which was stunning and they even presented me with a birthday cake at the end of the meal, which was a lovely touch. The sommelier was very knowledgeable and helpful without being pretentious which was a revelation! We briefly described our favourite wine(s) and he recommended a wine for each of us which hit the spot perfectly. The service in the restaurant was extremely efficient, with a high staff to customer ratio and the setting intimate enough for two but relaxed enough for a family.
We ordered breakfast to be delivered in the room in the morning. They helpfully rang two minutes before arriving to let us know that the tray was on its way. Although the food was wonderful, they did forget a couple of things including cups for the tea and coffee. However a quick call to room service rectified this immediately.
Interestingly everything you order in the hotel already has service charge added, which is equally distributed amongst all the staff, so no extra tipping is needed or expected. We really liked this and it did save the hassle of carrying cash around.
We finished our trip with a walk down to the beach, which meandered through the hotel grounds with fabulous views back to the hotel, and into Chewton Bunney nature reserve. It is a lovely stroll and highly recommended. Although the spa is lovely with great views of the grounds, for me, I think Carey’s Manor does pip it to the post in terms of facilities. However, this apart, the rooms are amazing and the food and drink quite wonderful but it is the service which makes it an exceptional place to stay and, all in all, one of the best over-all hotel experiences we have had.
- Official Description (provided by the hotel):
- An English Original. Chewton Glen is a luxury hotel and spa set in 130 acres of Hampshire countryside on the edge of the New Forest National Park and just a few minutes walk from the sea.12 new luxury treehouse suites now open. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, World Independent Hotel Promotion, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Chewton Glen Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chewton Glen Hotel And Spa
- Chewton Glen Hotel New Milton
- Hotel Chewton Glen
- Chewton Glen Hotel & Spa New Milton, Hampshire, UK