Overpriced Christmas package with sub standard service. Having travelled from the other side of the world to what I was led to believe from the website, a hotel with newly refurbished rooms with views of the countryside and golf course, I was shown to a dark tired bedroom, smelling of mould in the main wing, which overlooked a construction site! The bathroom had plastic disposal cups, which immediately suggest cost cutting and cheapness. The reception staff were unhelpful and most definitely lacked in hospitality experience.
Having stayed at another hotel a few short miles away on my last two visits to the UK, where I experienced warm friendly service, I would have to say I made a huge mistake in changing my accomodation in Hampshire and would never recommend All Thorns to anyone.More
- Free Parking
- Breakfast included