I have stayed in many budget hotels and most manage to balance cleanliness and comfort with affordability, unlike this shabby example. The receptionist had to curtail her cigarette break right outside the front door in her socks to check us in and, as we followed her into the fetid reception area, which stank of stale cigarette smoke, my heart fell. Checked in, we climbed up the equally fetid smelling stairwell to our room which we I had booked for 3 and noted straight away that there wasn't a bed made up for my daughter nor spare bedding and towels to be found. A trip downstairs and a 10 minute wait for the receptionist to reappear - she seemed more preoccupied with her boozy buddies occupying another room somewhereon the ground floor - and she then brought these up to our room after another15 minute wait. The room was a combination of peeling paint, rusty chrome, stained carpets, exposed electrical wires and tired decor. That said, it was at least quiet, the WIFI worked and we had an undisturbed nights sleep. Shabby just sums this place up, shabby decor, shabby service..no cups in our room, you have to pay extra for shower gel and soap; it just feels like someone has decided to make a fast buck out of fading and delapidated infrastructure with little though of customer service. Metro Inns really need to raise their game if they truly wish to live up to their strap line of 'the premier choice for affordable hotel accommodation'. 'Cheap and shabby and you get what you pay for' would be more fitting. They make Travelodges look like the Savoy!!
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- Also Known As:
- Travelodge Liphook Hants Hotel Liphook
- Travel Lodge Liphook
- Metro Inns A3 Liphook Services Hampshire