Our extended family have been using this restaurant/takeaway since they opened 20+ years ago! Never again....or unless it changes hands!
Firstly the popodom tray was coated in old mint yogurt dip and mango chutney, so we ased for a clean basket, but the second one came out exactly the same, so by this stage the manager (wearing dirty, scruffy clothes and not looking well groomed) told us that none of them go in the dishwasher, and so they wash them, but they take so long to dry them at the end of night!? So I don't believe they bother!?!
Then our main course came out, the waiter put the currys on the table and went to get the rices and under the curly raw vegetable decoration was a black hair. It was my daughter who saw it first & pointed out to my wife! We immediately told the waiter, who got his manager and the manager started saying it wasn't their hair - implying it must be my wife's or daughters!! But it was entwined around the raw vegetable decoration and neither my wife or daughter have jet black hair and it was too short to be either of there's!
In the end we told the awful manager we had enough and wanted to pay for the poppodums & drinks and go, so we did!! As we walked he was still arguing that it wasn't one of their hairs!
Utterly disgusted with the managers customer service skills, we had no apology, he just kept arguing - and we weren't happy to waste our money or eat food in a place with so many hygiene issues- whatever happened to the customer is always right? I note some other hygiene issues in other reviews, so there's an obvious problem here!
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