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“Excellent characterful place, friendly people” 4 of 5 bubbles
Review of Ellington Lodge at the Concorde Club

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Ellington Lodge at the Concorde Club
Ranked #3 of 5 Hotels in Eastleigh
Alderney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent characterful place, friendly people”
4 of 5 bubbles Reviewed January 7, 2008

Our second stay here, and this review is prompted by reading two negative ones already posted - completely unlike our experience.
Surprisingly pleasant location. Reception staff friendly, helpful, and immediately sorted my (mistaken) booking of a twin rather than a double. The room itself was clean and well equipped, the only downside being a slightly noisy aircon.
Really cosy bar, and - again - friendly, chatty staff. Menu is more bistro than restaurant, but the food was good, the wine list well-priced, and the service excellent, the whole lot rounded off by a three-piece band of (elderly!) gents plainly enjoying making their music as much as the customers did listening to it.
The whole experience is of a small, friendly, intimate place, with what appears to be a high proportion of regular customers - we can see why, and will certainly be joining them.

  • Liked — Friendly, cosy atmosphere
  • Disliked — Not much
  • Stayed January 2008, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank gerrysarson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
    119
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    34
    11
    15
See reviews for
24
139
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58
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bourne end
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed January 2, 2008

My local company stayed here as they have a restauarnt on site and good parking.

These and a pretty good if very limited breakfast are the only good points.

You are greeted by surley reception staff at the hotel whp have problems meeting your eye (or just have difficulty with the booking system?).

My room smelled like a previous guest had vomitted and it had been poorly cleaned. Fortunately I was only staying one night and a good airing made the world of difference.

The air conditioning unit once started would bubble every 30 minutes which made sleeping, even after a lot of wine, quite difficult! I complained about this but was told " Maybe you are a light sleeper, no one else has complained!"

We ate at the restaurant which appears sumptuous with a unique jazz sculpture as its centre piece.It has been renovated to include a pleasant balcony looking over the pond at the rear.

The wine list is concise but well priced and of good quality especially the house red!

The service or lack of it was the worst I had EVER experienced.
We waited 45mins to get a starter and then an hour and a quarter for the main course. Half our party left mid way through as we had an early start the next day.

The food when it arrived was average (mine faggots and mash- how long does it take to make this!!!) and although apologies were made this is unforgivable and they still charged us for the food!!!

The jazz club I believe has a high reputation so do yourself a favour and stay and eat elsewhere eg Marwell , excellent now it has a face lift or save your money and do the Travelodge or holiday Inn.

This was a one off you say and we were prepared to be understanding so ....

We returned on the 13th December to receive slow service, average food and once again a less than warm welcome....

You know where to stay............

  • Liked — leaving
  • Disliked — The air con
  • Stayed November 2007, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
9 Thank billy2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed September 28, 2007

We arrived 22nd september to stay with friends having checked the reviews which stated do not stay in room 14, which room did they allocate us but room 14, the smell was disgusting and totally unbearable please insist when booking that you are not given that room, the staff were unhelpful and rather offhand, needless to say we did not stay as I would rather have stayed in the car than overnight in that room

  • Liked — nothing
  • Disliked — smelly room
  • Stayed September 2007, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank happypappyNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ellington Lodge at the Concorde Club

Property: Ellington Lodge at the Concorde Club
Address: Stoneham Lane, Eastleigh SO50 9HQ, England
Location: United Kingdom > England > Hampshire > Eastleigh
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Eastleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ellington Lodge at the Concorde Club 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Ellington Lodge At The Concorde Club Hotel Eastleigh
Ellington Hotel At The Concorde

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