We were very disappointed after recently discovering another Greene King pub in Crowthorne (the Three Frogs) which was excellent. We went to the Cricketers Arms on a busy Friday lunchtime and the service and food were both terrible. The Chicken I had was so tough it was inedible and my partners Potato and leak soup was in fact mushroom which she is hyper-allergic to. Our food was served without cutlery and I had to go looking for some, a passing waitress went to get some but left them on another table so suffice to say after going looking a second time the food was cold which was surprising given that mine was cooked to death! The bar staff were more helpful than the manager who didn't even bother to come when I complained and so they didn't charge us for the soup! I should bl@#dy think so, it could have killed my partner and she didn't eat it anyway. I didn't eat mine either. It was ultra annoying when the waitress came and asked as they always do, "everything alright with your meal?" When I explained what was wrong she just said "oh!" Didn't do anything about it or apologise.
We won't be going back.
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