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“Hugely improved since refrubishment”

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Travelodge Southampton Eastleigh
Ranked #5 of 5 Hotels in Eastleigh
Reviewed October 14, 2013

Stayed here a few months ago prior to refurbishment and the experience was dreadful. Tired, dirty rooms and bathrooms. However I have since stayed twice since the refurbishment and can report that the hotel is massively improved. The rooms have been completely freshend up with new carpets and a lick of paint and the bathrooms have been freshened up too. The biggest revelation however are the new beds, which are nothing short of superb. Its been a long time coming, but well done to Travelodge.

  • Stayed: October 2013, traveled on business
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Thank Lozza74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (278)
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252 - 258 of 278 reviews

Reviewed October 10, 2013

After some pretty dreadful experiences at other Travelodges around the country, it was with some trepidation that we booked this Travelodge for our pre cruise overnight stay.
However, after reading that the place had been totally refurbed, we were delighted to find spotlessly clean, freshly painted rooms, with large comfortable beds, clean linen and sound proofed windows.
The hotel is a good position for those wishing to get to Southampton docks as it is only a short drive from there. There is a Beefeater/Harvester type premises sharing the same area, and although we didn't eat there, it's handy for breakfast etc.
My only gripe was the cost of the room. Because we shared our departure date with Southampton boat show, we were charged £90.00 for a room that any other time costs much much less ( even as low as £29.00) However, that aside, it served a purpose, and if we need to stay pre cruise again, this will definitely be our hotel of choice.

  • Stayed: September 2013, traveled with family
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1  Thank Karen_Kingswinford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

Stayed here the night before a 16 mile charity walk so wanted a nice quiet room and a big comfortable bed. The Travelodge was easy to find, the receptionist was quite to arrive - directions to the room were verbally given. The lock on the door was new and stiff and the door lacked a handle but once inside the room suited my needs. Down sides to the room, no air conditioning - was worried about the pub across from the car park but signs detailing that the pub garden was closed at 22:00 soothed these concerns as we had to sleep with the windows open. No table in the room meant I had to sit on the bed to watch TV but apart from this the room was what you would expect from a Travelodge. If I was in the area again for a night I would use this place again.

Room Tip: Room 107 over looks the car park - good for keeping an eye on your car. Didn't see the other sid...
  • Stayed: October 2013, traveled with friends
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Thank RichardPrince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

I travel a lot and often use Travelodges as being basic but clean and good value. Most recently I have stayed at newly refurbished ones such as Eastleigh and I have to say they are becoming quite comfortable as well as being well organised and practical.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Travelodge
1  Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

Receptionist was eating a cream cake, of which most landed on the keyring of my room, only to be wiped off with tissue from his pocket.
Bin the the bathroom full, half a toilet roll and the holder was very dirty.
Bedroom clean, as was the linen, it was the bathroom that seemed to have been forgotten.
Members of staff just not visible on reception other than when booking in.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Travelodge
Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Dianne from Customer Care at Travelodge Southampton Eastleigh, responded to this reviewResponded October 4, 2013

Dear Nicola S, we are really sorry to learn of the problems you encountered at our hotel. Our staff are expected to be professional at all times and our bathrooms should also be cleaned to a specific high standard. We would like to take this opportunity to investigate the concerns that you have raised, please use the contact us button on our website to provide us with more information which will allow us to offer a resolution.

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Reviewed September 21, 2013

this place is well suited to the traveller who needs to be close to the motorway and needs to be staying next door to a pub and somewhere to eat after a long day, okay the rooms are basic with no hair dryer and a fee for the wifi (which is a joke!!!)however you can do alot worse for the price you pay for a nice, clean accomadation around this area plus youve got a friendly local bunch to keep you company at the nearby bar.

  • Stayed: September 2013, traveled on business
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Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

Extremely unhelpful and patronising desk staff, terrible service, did not return phone calls or emails to their help desk until 8 DAYS LATER despite the fact that access could not be gained to the room the day it was booked resulting in me paying out for a taxi and having to book another hotel elsewhere on the night!!!
Will never use this hotel or Travelodge again!"!!!!

  • Stayed: September 2013, traveled on business
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1  Thank Ursula F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Dianne from Customer Care at Travelodge Southampton Eastleigh, responded to this reviewResponded September 24, 2013

Dear Ursula F, we’re really sorry about the poor experience you had in our hotel. We would like to discuss with you what happened in more detail and try to rectify the handling of the situation which has fallen below our expectations. To help us contact you please can you visit our website and select the Contact Us button to give us more detail and be sure to click on the ‘link from TripAdvisor’ option when submitting your details.

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Additional Information about Travelodge Southampton Eastleigh

Address: Twyford Road, Eastleigh SO50 4LF, England
Phone Number:
Location: United Kingdom > England > Hampshire > Eastleigh
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Eastleigh
Price Range: $63 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Southampton Eastleigh 2*
Number of rooms: 44
Official Description (provided by the hotel):
As you come up or down Twyford Road look for the large Harvester Sign and you gain access to us by entering through The Harvester and follow the road round. ... more   less 
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Also Known As:
Travelodge Southampton Eastleigh Hotel Eastleigh
Travel Lodge Eastleigh
Travelodge Eastleigh
Eastleigh Travel Lodge
Eastleigh Travelodge

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