We've eaten in the restaurant and had take away a few times. The last take away was just ok, not really nice and they messed up some of the order (wrong dish and request not executed). We rang up to simply tell them that we were disappointed. I asked to speak to the manager. Guy on the phone said he was, said he noted the special request. Then didn't seem to understand that we weren't happy. Then he passed me over to the actual manager who told me they had no record of the request and that the dish we received in error was the dish we ordered, which it wasn't. We order the same thing every time. Both seemed to just lie, which was incredible! Just plainly unprofessional and disappointing. It's quite an expensive take away and for what it was, it just wasn't worth it this time.