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Reviews (92)
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71 - 76 of 92 reviews
Reviewed July 29, 2017 via mobile

Really very pleased. Nicola & her team really do go above and beyond to please the guests. Thank you for making us so welcome. We mentioned we wouldn't make breakfast and we're given a doggy bag with snacks, fruit, chocolate & bottled water. I was very impressed. Food order upon arrival was very quick & we enjoyed our food.

Stayed: July 2017, traveled with family
1  Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHVict, Guest Relations Manager at Best Western Andover Hotel, responded to this reviewResponded August 12, 2017

Delighted to know that you enjoyed staying and dining at our hotel. We will compliment Nicola and her team for their good service. Good to know that you were given a bag for the day!

Looking forward to welcoming you again very soon.

Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2017 via mobile

Lovely hotel friendly reception staff who were happy to give directions to town which is a few minutes drive,you can walk it but the hotel is up a hill,so perhaps not suitable for all,
Added bonus of air conditioning in room as it was a warm weekend,breakfast was a Buffet and very nice,there's a big car park that did get quite full, but an overflow at the back there's a nice garden too

Stayed: July 2017, traveled as a couple
Thank sarahmillen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHVict, Guest Relations Manager at Best Western Andover Hotel, responded to this reviewResponded August 12, 2017

Hi Sarah,

So happy that you were well looked after - we will pass your positive comments to staff concerned. Glad you took advantage of free car park and air conditioning.

Looking forward to welcoming you.

Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2017

  • Stayed: July 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KHVict, Guest Relations Manager at Best Western Andover Hotel, responded to this reviewResponded August 12, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 20, 2017

This is a nice place. Visit at height of Summer so nice to have Aircon in every room. Staff friendly and room spacious. Nice breakfast!. Good location and all in all a very enjoyable place to stay. I remember the evening meal being pretty good. I will return.

  • Stayed: June 2017, traveled on business
    • Value
    • Cleanliness
    • Service
Thank MattSlep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah-Jane G, Manager at Best Western Andover Hotel, responded to this reviewResponded July 22, 2017

Thank you for the review.
We are all very glad you enjoyed your stay with us and we hope to welcome you back again soon.

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Reviewed July 17, 2017 via mobile

The hotel is fine as a basic budget hotel and the room was comfortable however I had paid for an executive king room wanting the extra space but was only given a normal room which didn't cross my mind at the time.

Recently redecorated the hotel and room were clean and fresh but there are no pictures or anything anywhere with all the walls being plain magnolia, which felt like sleeping in a slightly upmarket cell.

Reception staff were helpful and friendly.

Stayed: July 2017, traveled as a couple
Thank Mark0751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHVict, Guest Relations Manager at Best Western Andover Hotel, responded to this reviewResponded August 12, 2017

Hi Mark,

Please accept our apology for not allocating and Exec room for you - please contact Sarah for your next booking to ensure an upgrade.

We hope to install new pictures very soon and apologise for not having them put up yet.

Please do stay with us soon.

Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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