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“Absolutely AWFUL!! No room when we got there, and then did nothing to make up for it!!”
Review of Queen Hotel

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Queen Hotel
Ranked #1 of 5 Aldershot B&B and Inns
Certificate of Excellence
Reviewed August 11, 2011

We booked the Queen Hotel 2 months in advance on business. We then got a phone call the night before checking we still wanted the room. We said 'yes' and he said that was fine. We then arrived on the day and were told they only had 1 of the 2 rooms we booked. We had to stay together due to the nature of our business and so he said he would try and get us into another hotel. He drove us 2 miles away to hotel. We purposely booked the queen hotel because it was right next door to our workplace and we had to get into work at 8am so we didn't want to wake up really early. So already we weren't happy with the fact that they have made us move 2 miles away. We then offered to go into a triple room to save expenses that he was willing to pay and he then said we had to pay more because there was breakfast included. He then shouted at us in the lobby of another hotel. I was so disgusted with the way I was spoken to and he had no intention of ever putting the customers needs first. He purposely overbooked his hotel for money but then got himself into a situation that he couldn't be bothered to sort out. I will never want to go anywhere near that hotel again. And I recommend no-one else does either. Overall: STAY AWAY!!!!!

Stayed: June 2011, traveled on business
2  Thank mharris87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneM1987, Manager at Queen Hotel, responded to this reviewResponded July 13, 2015

Hi there,

Wetherspoons have taken over this establishment please come back to try our rooms. :)

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180 - 185 of 185 reviews

Reviewed June 28, 2011

we were impressed with the refurbishment and the friendly staff and would recommend a stay

Room Tip: book the meal package for the best value
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  • Stayed: March 2011, traveled on business
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Thank mrsdoo09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneM1987, Manager at Queen Hotel, responded to this reviewResponded July 13, 2015

Hi there,

Wetherspoons have taken over this establishment please come back to try our rooms. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2011

I booked a room for two nights B/B on Sat & Sun 26/27 Feb '11. In the en-suite there was no hot water in the wash basin, and the shower head was broken. On Mon morning I came down for breakfast, and there was nobody about. The first of the staff to turn up was at 0900hrs, and then I was told that breakfast was not served on Monday mornings. I would certainly not recommend this hotel to anybody.

  • Stayed: February 2011, traveled solo
    • Value
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3  Thank tom_upthumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneM1987, Manager at Queen Hotel, responded to this reviewResponded July 13, 2015

Hi there,

Wetherspoons have taken over this establishment please come back to try our rooms. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2010

Me and my girlfriend were planning on spending the night in Aldershot unexpectedly, the Holiday inn was fully booked and we came across the Queens Hotel which was lovely a very nice bar and a lovely room. We got the Family room because we had a friend stay with us and it was like a flat, there were two separate rooms connected by a private corridor and a lovely bathroom. The whole room was so private we were in a totally separate building.

All in all a very comfortable stay and a great Hotel much better then the holiday inn.

The only down side was.... no breakfast !! Wasn't to bad though because there was a lovely cafe basically next door!

  • Stayed: July 2010, traveled as a couple
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1  Thank Toricks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneM1987, Manager at Queen Hotel, responded to this reviewResponded July 13, 2015

Hi there,

Wetherspoons have taken over this establishment please come back to try our rooms. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2017 via mobile
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Stayed: March 2017, traveled on business
Thank fran3e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jemma M, Manager at Queen Hotel, responded to this reviewResponded April 19, 2017
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Reviewed June 15, 2016
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  • Stayed: June 2016, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank jpnicolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jemma M, Front Office Manager at Queen Hotel, responded to this reviewResponded September 23, 2016
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Additional Information about Queen Hotel

Address: 1 High Street, Aldershot GU11 1BH, England
Location: United Kingdom > England > Hampshire > Aldershot
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Aldershot
Price Range: $70 - $106 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Reservation Options:
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