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“What a find!”

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Premier Inn Manchester Salford Quays Hotel
Ranked #2 of 20 Hotels in Salford
Certificate of Excellence
Swindon
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“What a find!”
Reviewed April 29, 2014

On our recent trip to Manchester, we stayed here, what a great location, handy for the tram to the centre, and to the Lowry and Imperial War Museum North. Great staff and excellent room. Just over the canal from Old Trafford and a few pubs, but not noisy at all.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, May 21, 2014
Dear Paul W,

It is great to hear such positive comments about your recent stay with us. As you have mentioned, we are very close to several amenities such as the Lowry and the Imperial War Museum and are fortunate to be in such a quiet yet convenient location.

We hope to see you very soon at the hotel and thank you very much for you review.

Kindest Regards,

Karl Ryan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,394 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
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English first
Salford, United Kingdom
1 review
Reviewed April 28, 2014

Very comfortable hotel. Great room & facilities.
Shower not very powerful sadly, certainly in room 306..
Huge TV (very nice) but had annoying sound limiter that kept ducking the volume.
Staff were,..... Staff! Friendly & efficient.
Overall a pleasant stay.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MrRose2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, May 21, 2014
Dear MrRose2014,

Thank you for reviewing your stay at Premier Inn Salford Quays.

I am delighted to hear your postive comments about the hotel and the room you stayed in. Our refurbished rooms offer great value with flat screen wall mounted TVs and freeview. The volume of the TV works alongside the quiet time policy and therefore is restricted. We apologies for any inconvenience this may have caused.

Also at peak times and very occassionally our water pressure can be weak as you experienced, this is something we are currently investigating and we expect to be resolved soon.

Thank you once again for your warm comments,

Kindest Regards,

Karl Ryan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepshed, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 25, 2014

Excellent place to stay with plenty to do in and around the local area. City centre only 10 mins away by tram also. The staff were very friendly and helpful and the hotel was nice and quiet. Make sure you get a room overlooking the quayside

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Julian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, May 21, 2014
Dear Julian C,

Thank you very much for your review on your stay with us at the Premier Inn, Salford Quays. It is great to know you enjoyed your stay and that both the staff were helpful as well as the hotel being peaceful.

I look forward to welcoming you back to the hotel in the near future. Thank you once again.

Kind Regards,
Karl Ryan.
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Nottingham, United Kingdom
Level 5 Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 24, 2014

We stayed here for two nights as a very convenient location for a Manchester Ship Canal cruise that starts from the Quays (about 3 minutes walk from the hotel). I agree with the many positive comments about the comfort of the hotel and the friendly staff and, we too, enjoyed a great view from our third floor window - we were advised that the lift was out of order when I phoned ahead to ask for a higher floor room. We also enjoyed the proximity of the hotel to the centre of Manchester via the excellent tram service; the Salford Quays stop is just a few minutes walk from the hotel and trams are very frequent and run late. As we knew we would not need a car during our visit we arrived by train from Nottingham to Oxford Road Station and found this cheap and convenient and far less hassle than fighting our way through the Greater Manchester traffic. Definitely recommend this hotel for a short break and, in our case, fantastic value as we got a special £29 per night deal.

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
Thank SVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, May 21, 2014
Dear SVT,

Thank you ever so much for such a fantastic review on the Premier Inn here in Salford Quays, I am delighted by your wonderful comments about the hotel. We are very lucky to be in such close proximity of public transport services, such as the tram and other leisure facilities and its great to here you able to travel comfortably to and from the hotel.

I shall pass on your review to the rest of the staff as I am sure they will be very pleased to know that you had a great stay.

Thank you once again and we hope to see you again very soon.

Kindest Regards,
Karl Ryan.
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Bridport, United Kingdom
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 23, 2014

Lovely location lots of parking. Near shopping outlet and resturants pizza express cafe rouge was very good visited imperial war museum which was free. But paid to go up tower brill views of the quays and u can even see new coronation street Would def stay here again reception staff very helpful too providing maps of local interest nice touch

Room Tip: Was told to. Ring three days before if I wanted quayside view
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank concertfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, May 17, 2014
Dear Concertfans,

Thank you for such an excellent review of the Premier Inn here in Salford Quays.

This means a great deal to the entire team of staff and I will pass on your thoughts on the hotels ideal location as well as the great services they have offered. I hope that your great stay recently will allow you to visit us again in the near future. Thank you once again for your comments!

Kind Regards,

Karl Ryan
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derbyshire
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 23, 2014

Just returned from a 2 night stay and whilst we were pleased with the accommodation, execllent car parking faciilities and location of the Inn, our stay was somewhat marred by the absence of the lift. This has now been out of action for MANY weeks, with various reasons being given by the contractors as to why the job hasn't been finished. This isn't acceptable and I hope that senior management at Premier Inns have been made aware of how long this situation has been going on. We had requested a top floor room, and to give Reception credit, they did offer us a room on a lower floor. They advised us that the lift should be back in operation the following day, and we had already unpacked, we decided to stay where we were. True enough the Lift Men arrived on day 2 , only to go away again. When we checked out, day 3, there was still no sign of any Lift engineers and so it goes on. The Inn staff have to carry bedding etc., upstairs as well, so it's not soley the guests who are inconvenienced.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerbyshireSamsung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, May 17, 2014
Dear DerbyshireSamsung,

Thank you very much for taking time out to review your recent stay with us here at Premier Inn Salford Quays. I am very happy to hear that you were pleased with parking faciltiles, your room and where the hotel was located!

I am very sorry about the lift being out of service for so long, and can understand the inconvenience it caused. I am please to announce the lift has now been fully serviced and in working order, should you wish to stay with us again.

Thank you ever so much once again for your feedback and we hope to see you again very soon!

Kind regards,
Karl Ryan
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Glasgow, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 23, 2014

Overall this Premier Inn is ok for a long weekend. Staff are very friendly and rooms are clean and fresh. Best ask for a room overlooking the Quays as rooms at front look onto the car park. Whilst we stayed over the Easter weekend the lift was out of action, so the people who had rooms on second and third floor had to climb the stairs. The meal deals are served by the Beefeater pub next door but don't be fooled by the "as much as you can eat breakfast", as you will be asked to place your order for your cooked breakfast, as this is cooked to order. How do you tell the waiter you want to make a pig of yourself and go up as many times as your want and stuff your face!!! Everything else (continental breakfast) is self service - a bit of a con as other Premier Inn's we have stayed in have self service cooked breakfast.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 755LorJaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, June 29, 2014
Dear 755LorJaz,

Thank you for the taking the time out to review our hotel.

We're happy the staff and rooms meet your satisfaction and your compliments will be passed onto reception and housekeeping staff who will be delighted in hearing this.

We're glad you took advantage of specialising your room to suit you, and even happier that we could oblige. The lift is now replaced with a fantastic new model should you decide to have another journey with us.

The Beefeater staff, especially the Chef, would be thrilled to know you want more! It means you were happy with what Steve produced! Don't be afraid to wave a waiter/waitress and ask for more sausages! I'd recommend doing this halfway through your breakfast to avoid waiting times!

We're a small site and we try to reduce waste as much as possible and provide the freshest food for anyone who comes in from 6:30-10:30 on Weekdays or 7-11 on Weekends.

We're happy you had a satisfactory journey and we were a part of that.

Warm Regards,
Karl Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester Salford Quays Hotel

Property: Premier Inn Manchester Salford Quays Hotel
Address: 11 The Quays | Salford Quays, Salford M50 3SQ, England
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Salford
#3 Family Hotel in Salford
#5 Romantic Hotel in Salford
#5 Business Hotel in Salford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Manchester Salford Quays Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
A waterside spot in the heart of MediaCityUK, walking distance from the BBC, ITV and The Lowry ... more   less 
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Also Known As:
Premier Inn Manchester (Salford Quays) Hotel Salford
Premier Inn Salford
Premier Inn Manchester Salford Quays Hotel Greater Manchester

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