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Holiday Inn Manchester-West
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Reviews (484)
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All reviewscity centreexecutive roomtrouser pressfree parkingsaturday nightan overnight staynice roomcar parkbed was very comfortableold traffordcheck in was quickmin walkcomfortable staytea coffeebar and restaurantstayed here for one nightshort stay
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322 - 327 of 484 reviews
Reviewed May 11, 2013

This hotel could benefit from a complimentary breakfast but with free wireless (Wi-Fi) it was an excellent choice. Recently renovated it is a very nice hotel, clean and quiet. It may look like it is far from the city but it is only a short 10 minute walk to Deansgate Street which is a main street.
There was an evening diner special consisting of a limited menu but priced at 2 for 10 pounds. Excellent value. The breakfast buffet was worth the 7 pounds fifty compared to local restaurants or cafes. The staff were so very helpful. We walked from Old Trafford. Taxis to most local attractions or train station is less than 10 pounds. Recommend this hotel. There is a shopping mall about 100 metres away.

  • Stayed: May 2013, traveled as a couple
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Thank CISM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this reviewResponded May 21, 2013

Thank you for reviewing your recent stay. I will ensure sure that your kind words are passed on to the team. I do hope you have the chance to stay with us again on your next visit!

Kind Regards

Katie McKune
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

I recently stayed here for one night. I checked in very late and the front desk clerk was very helpful and friendly.
The corridors and rooms are recently re- carpeted and everything is very fresh. The room was quite small but comfortable. It isn't in the centre of Manchester but handy for Salford Quays and Trafford if needed.
I didn't have breakfast so can't comment on that but overall it was a comfortable stay.

  • Stayed: May 2013, traveled on business
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Thank SacredTrickster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this reviewResponded May 10, 2013

Thank you for reviewing your recent stay with us. I am so glad to hear you enjoyed your visit, and I hope that you chose to stay with us again the next time you are in Manchester!

Kind Regards

Katie McKune
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

Having booked a kingsize were given a standard double room which was not a big problem, but the room was not particularly clean. The bedside lamp had so much dust on it that you could write your name in it. There was a long dark hair on the bath and on the wall beside the toilet too.

Menu's on clip boards in the bar area didn't look very professional and upon ordering two sandwiches, one arrived on white instead of brown bread. Breakfast in the morning was okay.

This hotel is more like an Express Holiday Inn, and could do with modernising.

On a positive, the staff at this hotel are very nice and helpful with smiles on their faces at all times.

Room Tip: Good location for a walk into the city centre
  • Stayed: April 2013, traveled as a couple
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Thank Kim1807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this reviewResponded May 10, 2013

I am so sorry to hear that you experienced issues with your room during your recent stay. Our team are on hand 24hrs a day to assist with any problems you may have. I have passed your comments onto our Housekeeping Manager for investigation.

Thank you for taking the time to give us this valuable feedback.

Kind Regards

Katie McKune
General Manager

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Reviewed April 21, 2013

Had a lovely one night stay at this hotel. Very standard holiday inn with fairly large room with double bed and sofa bed. They dont very much but room was is a nice condition, clean and well cared for.

Friendly staff answered questions we had. Nice breakfast and bar too. Bottles of cider were around 4.20.

Hotel has a large free car park and there was free wifi. Im a holiday inn card holder so not sure if this was only for gold card members or everybody.

Hotel was about a 15 minute bus ride. The receptionist said that you could walk but without knowing hwere you were going I thought this was too difficult. There is a sainsburys and small retail park around a 5 minute walk and there is a bus stop there which takes you straight into the centre of town. £4 day rider ticket.
Overall a plesant stay and would stay there again.

Room Tip: The back of the hotel is away from the main road at the front of the hotel
  • Stayed: April 2013, traveled as a couple
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Thank neeeeeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this reviewResponded April 24, 2013

We are very glad to hear that you enjoyed your recent stay with us. We hope that you choose to stay with us again the next time you are visiting Manchester!

Kind Regards

Katie McKune
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

Very good room, very spacious, good value for money! James, nick and david from reception were very helpful and always happy to help. We couldn't get the heating working but they sorted it straight away. Thanks guys for making our stay most pleasurable

  • Stayed: April 2013, traveled with friends
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Thank Tiffany B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this reviewResponded April 24, 2013

So glad to hear that you had a great stay with us! I'm sure the reception team will appreciate your kind words. We hope to see you again soon in the future,

Kind Regards

Katie McKune
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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