We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We love MediaCity”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Heart Apartments - MediaCityUK
Reviewed July 30, 2013

These apartments are set in a perfect location right next to the Lowry theatre, outlet mall, cinema, and of course old Trafford. The apartments themselves are wonderful and have everything you need. We had a lovely stay at the Heart and will be returning in August.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kirsty1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baiba Z, Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded August 4, 2013

Dear Kirsty,

Many thanks for your honest feedback for your most recent stay at TheHeart Apartments.

Your feedback is much appreciated.

We hope to accommodate you again anytime soon.

Kind Regards

Baiba Zarina
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (222)
Traveler rating
Traveler type
Time of year
Language

193 - 199 of 222 reviews

Reviewed July 15, 2013

Only stayed overnight as we were seeing a show at The Lowry but we would have been happy to stay longer. Rented the most basic apartment – studio. This was spacious, modern clean and quiet.
Some tips.....
Park in the multi-storey above “Booths”, show the ticket to The Heart’s reception for it to be discounted to £7 for 24 hours.
Breakfast at Costa Coffee.
Dinner at Cafe Rouge at The Lowry.
Travel into Manchester city centre via Metre link.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank chrissie-john
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baiba Z, Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded July 22, 2013

Dear Chrissie- John,

I would like to take this opportunity to thank you for your very kind words regarding our apartments during your recent stay.

Your feedback is much appreciated.

We hope to accommodate you again as soon as possible.

Kind Regards
Baiba Zarina
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

This was a good place to stay with 2 children. A very clean and modern 2 bed apartment. In the heart of media city and next to the Lowry. Only downside was finding it and parking which costs £7.
The postcode won't help so make sure you know where you are going. Good place to stay and good value.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank PhilipJepson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baiba Z, Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded July 22, 2013

Dear Mr Jepson,

Many thanks for your honest feedback for your recent stay at TheHeart Apartments.

Your feedback is much appreciated.

We hope to accommodate you again as soon as possible.

Kind Regards
Baiba Zarina
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Before our arrival at these apartments, I received an email apologising that our 3 bedroom apartment had been flooded and they had no others available. They rectified this by giving us a 2 bedroom premier and a studio apartment next door. There was no extra cost and they also advised that we could bring an extra guest if we so wished at no extra charge (we didn't). Also to compensate us they gave us 5 free breakfast vouchers worth £50.00 to use in the Holiday Inn next door (which was absolutely gorgeous).
The apartments themselves were cleaned to a high standard with a lovely view over Salford Quay. There was nothing left unturned in the attention to detail, a washing machine, ironing board and iron, fridge freezer, cooker, dishwasher with tablets, complimentary tea, coffee and milk 2 bathrooms, I could go on but you would have to check it out for yourselves.
The staff were friendly and always on hand to help with any difficulties. Car parking is charged at £15.00 but you have a hotel discount so only pay £7.00. The only thing to be aware of is that is only for 24 hours, so be careful when leaving that you leave within 24 hours or you will be charged an extra £7.00 (this happened to us but again the Heart Apartments quickly stepped in and refunded us the extra day).
Access to Manchester City Centre couldn't of been easier, the Metrolink was literally a 2 minute walk away. We were in Manchester for the Rugby weekend and found it easy to get to the Etihad stadium. Tram to Piccadilly change but stay on the same platform and then pick up the tram to Droylsden, this drops you straight at the stadium a day ticket was a reasonable £4.90.
The night life was fantastic and I would definately stay at these apartments again. I could live in one they were that nice.

Room Tip: We stayed in 704 and 705 both with views of the quay.
See more room tips
  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Corrie0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsley B, General Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded June 1, 2013

Dear Corrie,

I would like to take this opportunity to thank you for your very kind words regarding our apartments during your recent stay.

It fills me with great pleasure knowing you thoroughly enjoyed your stay with us.

We look forward to welcoming you back for next years Magic Weekend, if not sooner!

Many thanks once again.

Kind Regards
Kingsley Barker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

We booked to stay at the Heart Apartments because it was cheapest on offer at the time, but it wasn't as nice as we'd been led to expect from the reviews on one site. The furniture was tacky, and the bed not too comfortable.

The worst thing about the apartment was the noise from other apartments. If you quiet neighbours, that's probably won't be a problem, but there was at least one group that was slamming doors, talking loudly and shouting, either in the corridor or in a nearby apartment on and off throughout the night, so I had a disturbed night's sleep. The walls and floor are quite thin and sound transmits easily.

Reception was just one person behind the desk, and not all the time - there was no one there when we 'checked out' at 8.30 in the morning. She was friendly enough when we phoned to complain about the noise, but I don't think she was able to do much about it.

It does NOT take 10 minutes by tram from Piccadilly station, as advertised. The Metrolink estimate is 25 minutes, and that's not counting the waiting time. At 7.15 on a Saturday evening, it took us an hour to get back to the apartment because of problems on the trams.

A plus is the view of the Imperial War Museum.

  • Stayed: May 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Service
Thank asdfjkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsley B, General Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded June 1, 2013

Dear Sir/Madam,

I appreciate you honest feedback from you most recent stay with us at TheHeart Apartments. I can sympathise with you regarding the noise issues you experienced and measures have been put in place to keep noise issues at a minimum for all future guests.

I hope the issues you described does not dissuade you from staying with us again in the near future.

If you would wish to book again please contact me direct on: rm@theheartapartments.co.uk and we can take this further.

Many thanks once again.

Kind Regards
Kingsley Barker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

Me and Boyfriend stayed at TheHeart Aparments in December 2012- We had an amazing night there.

The Room was Immaculate to say the least and the staff were very pleasant and helpful in directing us to places.
It is officially a special place for me and boyfriend and we will be coming back in July for 3 nights as I have booked it as a surprise for my boyfriend.

Cannot wait to come back.

Room Tip: Get a room facing the river. Better view
See more room tips
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Abby T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsley B, General Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded May 24, 2013

Dear Abby,

Many thanks for your very kind comments regarding your recent stay at TheHeart Apartments.

We are so glad you enjoyed your stay and look forward to welcoming you back in the very near future.

Kind Regards
Kingsley Barker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2013

We stayed in a 3 bedroom apartment with our daughter and her family. The location was excellent but the main bedroom with ensuite shower was cramped and there was no wardrobe. The lounge/kitchen diner had a 3 seater settee one armchair. There was a dishwasher but we had to use it after every meL as there was not sufficient crockery and cutlery. Our grandson was 3 but if he had been older, the Apartment would have been very cramped for 5 people.

The staff on reception were always welcoming and cheerful and there was an excellent supermarket close by. The area was very interesting and there were sone good restaurants close by.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wendy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsley B, General Manager at The Heart Apartments - MediaCityUK, responded to this reviewResponded May 1, 2013

Dear Wendy,

Many thanks for your honest feedback for your most recent stay at TheHeart Apartments.

Your feedback is much appreciated.

We hope to accommodate you again as soon as possible.

Kind Regards
Kingsley Barker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Salford hotels
0.1 mi away
Holiday Inn Manchester MediaCityUK
0.1 mi away
Premier Inn Manchester Salford Media City
0.7 mi away
AC Hotel Manchester Salford Quays
Show Prices
Show Prices
Show Prices
0.8 mi away
ibis budget Manchester Salford Quays
0.5 mi away
Holiday Inn Express Manchester - Salford Quays
0.6 mi away
Quay Apartments
Quay Apartments
#1 of 13 in Salford
71 reviews
Show Prices
Show Prices
Show Prices

Been to The Heart Apartments - MediaCityUK? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heart Apartments - MediaCityUK

Address: The Heart Media Blue | Salford Quays, Salford M50 2TJ, England
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #2 of 13 Specialty Lodging in Salford
Price Range: $96 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heart Apartments - MediaCityUK 4*
Number of rooms: 50
Official Description (provided by the hotel):
\Styled to appeal to both the business and leisure traveller, The Heart Serviced Apartments consist of 50 fully equipped and beautifully furnished self-contained apartments in Manchester's newest landmark location - MediaCityUK. Just 2 miles from the M60 and M62 motorways The Heart Serviced Apartments are in an ideal location for access to Manchester and the wider North West. Old Trafford for Manchester United matches, the Lowry Centre, Imperial War Museum North and Lowry Outlet Mall are all just minutes away, and Manchester City Centre is just a 10 minute tram ride away from MediaCityUK tram stop. If you’re an avid shopper the award winning Trafford Centre retail and leisure complex is only 10 minutes' drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, getaroom.com, Travelocity and Cancelon so you can book your The Heart Apartments - MediaCityUK reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Heart Apartments - MediaCityUK Salford, Greater Manchester

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing