The Quay House Beefeater Grill in Salford Quays is easy to find. It is conveniently located for the Lowry Outlet Mall or staying at the attached Premier Inn.
The first thing to note about Quay House is how different it is on the quay-side than from the road. The outside seating areas offer a wonderful view of the waterways, where you can watch people in the water whilst enjoying a drink or some food.
Both myself and my partner visited the Quay House for some dinner during the mid-week and were disappointed with the poor woeful service and poor quality food.
Drinks are served in cheap plastic glasses. When paying over £4 for a glass of wine, I would like at least a premium looking glass to drink out of.
We ordered two burgers which came with fat chips and a freshly made salad. We waited 35 minutes for two burgers which were re-cooked and the burger meat was burnt and the salad leaves were dry and in places, brown. The overall appearance of the food could be described as thrown together.
I complained to the "manager" (Daniel) who said "what do you expect, we are busy"?. I was surprised by this claim, as there was just five customers there at that time. A full refund was made after asking for it and we left. Considering the quality of the food (poor), it was definitely overpriced, being around twice as expensive as it should have been. Go to Café Rouge instead, as you will enjoy a much more enjoyable dining experience.
Woeful service, awful food. I can even cook better! Stay away.
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