I stayed here 3 nights on business in December, usually I stay at Holiday Inn Media City (which is superb) however no room at the Inn in December! so was offered the Copthorne at Salford Quays.
Big Mistake in accepting this offer.
Read recent reviews and requested views of quays room. Was then told it would cost me extra £25.00 per night to upgrade, decided to do this to club room. This was the first club room I have ever stayed in that had a thread bare carpet all the way enroute to the bathroom.
The room itself was warm and overall clean, but the TV and the room itself was very dated!
I ordered room service on day 2 and it arrived 'uncovered' and the soup was cold after the person who delivered the food made 4 different trips to the room to deliver the forgotten drink and remove the cold soup' I finally put the 'do not disturb' sign on the door as it was 9pm by now. I ordered a room service the next night (but could have done with a hot meal as it was -2 that night!) the food came the chips and meal was cold but I could not be bothered to complain again!
I commented on all of this to the receptionist on duty the next evening and she said I should of complained, however when you are out at 8am and not back till late as working; you are not inclined to comment any further!
Needless to say when I next visit Manchester on business I will ensure I book early and I will not be staying here.
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- Also Known As:
- Copthorne Hotel Salford
- Copthorne Hotel Manchester Salford, Greater Manchester