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Holiday Inn Express Manchester - Salford Quays
Ranked #8 of 20 Hotels in Salford
Certificate of Excellence
Reviewed August 2, 2014

Salford quays on a sunny day is brilliant, the hotel looks over a water sports centre free entertainment, This hotel is very handy for the War Museum, BBC and ITV centre, Lowry shopping mall, Lowry centre and the Trafford centre is not too far away. Very good tram and bus service into Manchester city. Great selection of restaurants nearby
Hotel is what you would expect from Holiday Inn chain, clean comfortable and a good price even the drinks at the bar were not silly as in some hotel chains. Very friendly and helpful staff. Only downside was the buffet breakfast whilst what was on offer was good quality and plenty of it, no bacon or fried egg was at first a disappointment, yet I did not miss these on the second morning.
Will I stay here again? YES.

Room Tip: Tram stop not too far away to get into Manchester city centre, but ask at reception for directions.
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank 167Dave8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded August 5, 2014

Dear Guest,
Thank you for taking the time to leave your comments. Its great to hear that you had an enjoyable stay and took full advantage of our fantastic location.
Our 'Express Start' Breakfast' is included for all guests and is an continental style buffet breakfast with 3 hot items (sausage, scrambled egg and baked beans)
I'm pleased to hear that you will return, I look forward to welcoming you back.
Kind Regards,

Tom
Deputy General Manager

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508 - 514 of 1,086 reviews

Reviewed August 2, 2014

Our daughters booked us in for a one night stay on the 25/7/14 when we went to see War Horse at the Lowry Theatre...we found the staff very attentive and nothing was to much trouble...the rooms were spotlessly clean and the air con was a god sent on such a hot day...the Lowry was only a very pleasant 10min walk away...breakfast was in included in the price and again we could not fault the standard of the food we received...we would definitely stop here again...

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kath C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded August 5, 2014

Thank you for your comments. I'm pleased to hear that you enjoyed your stay.
I hope you had a good evening at the Theatre. Hopefully we will see you at the Hotel again soon.
Thanks again,

Tom
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

Very clean, very friendly, welcoming receptionist. The location is quite stunning being on the waterfront. Stayed overnight after visiting The Lowry theatre very close by and it was so convenient. Had an enjoyable stay. This is a very good quality city hotel.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Marion998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded July 29, 2014

Thank you for your comments; I’m pleased our hotel met your expectations. We are in a fantastic location with lots to do in and around the Quays, if you have time the tram station is just a stone’s throw away so there’s even more of Manchester to see.
Something to consider for your next visit?
Kind Regards,

Tom
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

I booked this hotel as I was going to a match in Old Trafford. We arrived before check-in and they put our luggage in storage and also allowing us to check-in early to get changed before we went to the match. The stadium is only a few minutes walk away which made it ideal and it is very easy to get to from the city centre on the tram. Free WiFi was a big plus as was the breakfast the next morning. Looking forward to staying there again soon.

  • Stayed: November 2013, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank bjharpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded July 29, 2014

Thank you for your comments. It’s great to hear you had a great stay. We are in fanatic location which I’m pleased you took full advantage of. Did you have a room with a view of Old Trafford? If not on your next visit let us know before your next visit and we will do our best to sort that for you.
I look forward to seeing you again soon as the football season is just around the corner!

Kind Regards

Tom
Deputy General Manager

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Reviewed July 25, 2014

This is the second HI Express I have frequented in the last month (see review of Kettering). It ranks behind the former, but only just. Consistent standards make this group easy to use and the location of this establishment gives it added attraction. The Quays is on the river and offers a broad range of eating and entertainment options, without being so close as to experience the hustle, bustle and noise that usually accompanies those advantages. It is also a short cab ride from the Piccadilly train station that serves airport commuters. The rooms are clean and comfortable. The bathroom up to standard with good-sized towels and the breakfast is great. I found the staff efficient more than friendly and repeat my dislike of liquid soap dispensers in favour of a solid piece of soap.
There were two glitches of maintenance - a bin whose foot pedal did not open the lid and an ice machine near reception that was out of service, but the ice problem was accommodated with supplies from the bar and I was only there one night so left the bin issue behind on the comment card. As with all the HIE hotels, free WiFi is available throughout.
Convenient and good value are enough reasons to go back. Next time I'm in Manchester, I probably will.

  • Stayed: July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Thank Ratfink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded July 29, 2014

Thank you for taking the time to leave your comments. I’m pleased you had a good stay here and our enjoying the ‘Express Brand’ remember that we offer our best rates on our website.
I’m sorry about the maintenance issues but thank you for bringing them to our attention – both of which have now been resolved.
I look forward to seeing you again soon.

Tom
Deputy General Manager

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Reviewed July 24, 2014

Arrived at this beautiful location on the 21st of July after cycling from Holiday Inn Express Stoke-On-Trent.

The location is fantastic and the staff are very friendly. Our bikes were stored in the back office so we had peace of mind that they were in a safe place over night. The rooms are super clean and the breakfast is just what we needed. WIFI is free and local bars and food outlets near by.

will be stopping here again as its a great location.

  • Stayed: July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Leewosika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded July 29, 2014

Thank you for great feedback. I’m pleased you had a good stay. Although I’m surprised you had time to see the local bars and food outlets after cycling from Stoke! I hope you arrived in Leeds safely.
I look forward to seeing you on your next trip/cycle to Manchester!
Kind Regards,

Tom
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We had booked a room for our return from holiday as we live in Scotland and didn't want to drive after a long journey from Thassos . And we were glad we did as we were met with a warm welcome at reception and were quickly in our room, which we found to be more than adequate.

After 2 weeks of trying to sleep on a very hard bed, it was a godsend to find that the bed & pillows were very comfortable. And after a good nights sleep and feeling refreshed we enjoyed a good breakfast with a good selection of hot and cold dishes to choose from.

Throughout our stay we found all the staff to be friendly and helpful and would definitely recommend to anyone looking for a comfortable stay in manchester,

We booked a saver rate at £44 for two adults and a child and think this was very good value.
In fact we shall be booking again for our next trip from Manchester airport.

Well done to all the staff !

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Mclairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded July 24, 2014

Dear Guest,
Thank you for taking the time to leave your wonderful comments. It’s great to hear you had an enjoyable stay and took advantage of our ‘Saver Rate’ which like all of our rates at Holiday Inn Express includes our ‘Express Start Breakfast’
Im glad to hear you will be staying again; I look forward to welcoming you back!

Kind Regards,

Tom
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Manchester - Salford Quays

Address: Waterfront Quay | Salford Quays, Salford M50 3XW, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Salford
Price Range: $65 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Manchester - Salford Quays 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Manchester Salford Quays. This Manchester hotel is located in thriving Salford Quays, surrounded by the water & history of the Manchester Ship Canal & within 1 mile of Manchester United Football Club (Old Trafford), the Lowry Theatre & the Imperial War Museum. This superb location ensures that Holiday Inn Express Manchester Salford Quays is the perfect choice whether travelling on business or pleasure. Manchester city centre is easily accessible and offers a wealth of entertainment venues and shopping including the MEN Arena and Printworks. Our hotel in Manchester is designed to provide consistent value for money & our rates are inclusive of a tasty continental and hot breakfast which is served in the comfort of our Great Room lounge where you can also enjoy free WiFi. In addition, guests also benefit from secure car parking (£4.00 per night/per car). Our air conditioned guestrooms feature an en suite power shower, 32-inch TVs with Freeview, free Wi-Fi, & tea/coffee facilities. Our family rooms can accommodate up to 2 adults & 2 children under 12. Additional hotel facilities include a fully licensed bar, meeting facilities & a 24-hour Reception. ... more   less 
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Also Known As:
Holiday Inn Express Manchester - Salford Quays Hotel Manchester
Holiday Inn Manchester
Holiday Inn Express Manchester - Salford Quays Greater Manchester

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