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“Good Place, Near to Old Trafford”

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Holiday Inn Express Manchester - Salford Quays
Ranked #8 of 20 Hotels in Salford
Certificate of Excellence
Singapore, Singapore
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good Place, Near to Old Trafford”
Reviewed October 21, 2013

This is a good hotel with decent size rooms. Bed quality is good, and staff were all very friendly and helpful. The free breakfast had limited variety but at least its free.

Around the area, it is just 5 minutes walk to the Lowry Outlet Mall, where there are plenty of shopping if you like, including M&S outlet. Or if you like the quiet view of the quay, you can sit along the benches and enjoy the swans, geese and other animal swimming freely.

Within 10 minutes walk is the War Memorial North, which is a history of the English from WW1 all the way to current day warfare in Afghanistan.

If you choose the correct side of the hotel, you can actually view Old Trafford from out of your window, which is a big plus if you are a Man United Fan.

Taking the tram to the city centre and train station would take you 15 minutes.

All in all, a good hotel with everything you need.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zgnail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,038 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Centreville, VA
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 15, 2013

We only stayed one night, and I would not recommend for an extended stay. While clean and quiet, there was a lack of basic amentities - for example, no washcloth! Breakfast was included, but not very appetizing. Free wifi was appreciated, and staff were polite.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitty1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, October 17, 2013
Dear Kitty1018

Thank you very much for your feedback regarding your recent stay with us in October. I was sorry to read that you found our breakfast unappetizing. We take on board all of our guest’s feedback and I will certainly pass your comments regarding the breakfast on, as we always look to improve the quality of our complimentary breakfast. I would also like to thank you for your positive feedback regarding the staff and our newest feature- our free Wi-Fi.

I will certainly share your comments with the rest of the team, and I hope that should you return to the area, then we will be able to welcome you back to the hotel.

Many Thanks

David
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2013

Let's start with the good news: the beds are good quality and decent size, the rooms are a fairly decent size and the staff was friendly and helpful. Unfortunately, that's where it ends. The hotel advertises 'free hot breakfast', in which the 'hot' is scrambled eggs and sausages, both of extremely poor quality. Fruit was not ripe, the only bread available was toast, and the sliced fruit was so obviously canned, it had no flavour at all. The shower was a miserable trickle of water, half the time it was cold in the morning. For most of my stay, one of the two elevators was out of order, without any clear notice. The hotel is located in a quiet region of Salford Quays, which makes the middle-of-the-night garbage truck extremely audible, even with the window closed. The AC-unit had a life of its own, switching on at sub-tropical temperatures at random times.
In summary: for a single night, it is not a bad deal and everything you can expect from a budget hotel. For longer stays I would definitely not recommend it.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IlseAstro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, October 16, 2013
Dear IlseAstro,
Thank you for taking the time to review us, we take all comments on board and value the chance to make improvements where possible. Any feedback is welcome whether it be good or bad, as it assists us in our never-ending task to better ourselves and improve the service that we provide to our customers.

I am disappointed to read some of the points that you had raised, regarding breakfast, your shower and the early morning bin collection. I would like to reassure you that I will be investigating all the issues that you raised, and I will personally speak with the necessary departments to ensure that we improve our service for all our guests.

Many Thanks

David
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, United Kingdom
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 12, 2013 via mobile

Clean and Tidy. Quiet. Wifi worked well and although breakfast did not have a wide range what was there was good. Good coffee out of the machines as well which was a surprise as it can be a little hit and miss. Bar a little expensive but where else will you get a beer at 2am. Staff very polite and helpful too. Will stay again

Stayed September 2013, traveled on business
Helpful?
Thank ak433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
84 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed October 10, 2013

This is a standard Holiday Inn Express so you know what you are going to get: good value; reasonably sized but basis room; limited amenities and limited meal options. However, what sets this apart are the staff and the location at Salford Quays. The Check In staff give a warm welcome and good advice on where to eat outside the hotel. The location is great for Media City, Old Trafford the Lowry Centre and easy access the tram network. Many of the rooms give a great view over the quays.
Only downsides were a charge for parking and signs of wear and tear.
Overall a good value hotel if you need to be in the area.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 9, 2013

Clean, convenient for the Lowry Centre and for trams in to Manchester. Air conditioning, free Wifi & basic breakfast appreciated, free parking would have been a bonus but it's not all that much compared to other hotels. Highly recommended.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank frotterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Manchester - Salford Quays

Property: Holiday Inn Express Manchester - Salford Quays
Address: Waterfront Quay | Salford Quays, Salford M50 3XW, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Salford
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Manchester - Salford Quays 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Manchester Salford Quays hotel. This Manchester hotel is located in thriving Salford Quays, surrounded by the water & history of the Manchester Ship Canal & within 1 mile of Manchester United Football Club (Old Trafford), the Lowry Theatre & the Imperial War Museum. This superb location ensures that Holiday Inn Express Manchester Salford Quays is the perfect choice whether travelling on business or pleasure. Manchester city centre is easily accessible and offers a wealth of entertainment venues and shopping including the MEN Arena and Printworks. Our hotel in Manchester is designed to provide consistent value for money & our rates are inclusive of free continental and hot breakfast which is served in the comfort of our Great Room lounge where you can also enjoy free WiFi. In addition, guests also benefit from secure car parking (local charge applies £4.00 per night/per car). Our newly refurbished, air conditioned guestrooms can accommodate up to 2 adults & 2 children & feature en suite power shower, satellite TV, free Wi-Fi, & tea/coffee facilities. Additional facilities include a fully licensed bar, meeting facilities & a 24-hour reception. Wi-Fi is free. ... more   less 
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Also Known As:
Holiday Inn Express Manchester - Salford Quays Hotel Manchester
Holiday Inn Manchester
Holiday Inn Express Manchester - Salford Quays Greater Manchester

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