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“Comfortable stay”

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Holiday Inn Express Manchester - Salford Quays
Ranked #8 of 20 Hotels in Salford
Certificate of Excellence
Reviewed May 13, 2013

We have stayed twice at this hotel , first in December and a night on may 5th.
We picked this hotel as it was close to our family we were visiting.
The rooms are comfortable and if basic served the purpose.
The breakfast is a good selection of fruit , croissants , cereal , yoghurts, tea, coffee, fruit juice and Toast .
Staff are helpful and polite, let us park up early even though we couldn't check in until 3 pm. Parking is only £3.00
We have booked again for July and i don't think we would stay any where else when we come to manchester.
You are close to Lowry outlet , Lowry theatre,cinema and near tram stops and restaurants including frankie and bennys, harvester, bella Italian , beef eater, Mexican restaurant .
You can see Manchester United stadium from the hotel too .
Shower is good and tv with built in alarm is a good idea.

  • Stayed: May 2013, traveled as a couple
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1  Thank Stolls69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for taking the time to post a review following on from your recent stay at the Holiday Inn Express - Manchester Salford Quays.

I was pleased to read that you had a good stay with us from start to finish. It was also great to read that the team were helpful and friendly and that you had an enjoyable breakfast experience.

myself and the team pride ourselves on good customer service and I am glad to read that we met your expectations.

We look forward to welcoming you back to the hotel on your next visit.

Kind regards,

Jane O'Mahony
General Manager

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698 - 704 of 1,098 reviews

Reviewed May 12, 2013

If you want to know what you are going to get then this is a perfect choice. 2 minutes walk from the tram, 5 minutes from Old Trafford and in the heart of Salford Quays and away from the noise of central Manchester then this is for you. Good basic rooms, comfy beds and a strong shower all for circa £80. Breakfast is not fantastic bit adequate.

  • Stayed: May 2013, traveled on business
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Thank DDFarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for your review following on from your recent visit to Manchester Salford Quays.

It was good to read that you had an enjoyable stay with us and that the hotel met your requirements.

Regards,
Jane O'Mahony
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

Wanted to make use of Priority Club membership to stay here while visiting Old Trafford, but was hesitant due to the many poor reviews posted, and the lack of professional support in email correspondence prior booking.

Decided to go ahead nonetheless, due to the superb location and we were only staying for a night.

What a relief to be welcomed at the front desk who had our bookings, another relief to see both rooms clean and the extra bed made up in the one of the rooms per our request (as we would be dead beat by the time we got there). Room is spacious, bed is firm and comfortable, had a choice of soft & hard pillows, sheets and linen were clean, no unpleasant smell or anything majorly upsetting.

A couple minor problems in the room:
1) we could hear the howling of wind even when the windows were shut. My husband had a look and fixed it, plus it was dirty hence affecting how tight the window could close.

2) the drainage in the shower was very slow. Any slower, we could easily flood the bathroom floor.

We knew we could have rang the front desk but felt as a hotel guest, we could also choose to be more understanding and forgiving. Anyway, it was only a short one night stay.

For constructive feedback, we would say you could improve your breakfast quality (e.g. OJ tasted more like cordial), and the standard of housekeeping cleaning could be higher. I am sure this will help you position yourself better against a few other competitors around the area.

Even if it has failed terribly in the past, it certainly has come a long way and deserves another chance!

  • Stayed: April 2013, traveled with family
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Thank Jamie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for your recent feedback following on from your stay at the Holiday Inn Express - Manchester Salford Quays.

It was very refreshing to read that although you had read previous reviews on the site both positive and negative, you chose to make up your own mind rather than being swayed by other peoples personal experiences.

Myself and the team always welcome feedback both positive and negative as this helps us to strive to improve our product and service.

At the hotel we prepare each guest check in against their booking requirements and can only provide the correct facilities if we are given the correct information at time of booking and it was great to read that we met you expectations and requirements by ensuring your rom was correctly set up with the information you had provided.

Thank you again for your kind feed back and I hope that if you are in Manchester again that you will visit us.

Kind regards,
Jane O'Mahony
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

Very easy to find and park and very reasonably priced. Good location near to a number of restaurants and bars and within walking distance of Old Trafford.
We stayed here with our daughter and the room was crowded but comfortable given that we just wanted a bed for the night.
Bar was lively with people and it was rather noisy during the night with revellers returning back late.
Don't expect much from the free breakfast - it's a buffet. Eggs are the powdered type!
Good cheap place to stay though.

  • Stayed: April 2013, traveled with family
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Thank SolihullPetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for your review which has recently been posted on Trip Advisor.

It was nice to read that you had an enjoyable stay at the hotel and that the facilities surrounding the hotel met your needs.

Although breakfast is inclusive in the rate we do offer many branded products such as Muller and Kelloggs to name just a couple. The hot options include sausage, beans and scrambled egg which is actual egg and not a power format. The breakfast is of a buffet style so you help yourself to as much as you want.

Thank you for your feedback it is greatly appreciated.

Regards,
Jane O'Mahony
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

First visit to Manchester and decided to stay in a Holiday Inn and was not dissapointed, the staff were welcoming and helpful. The room was a good size with everything we needed for a short stay. It was only a few minutes to the nearest tram station which is always useful. Would stay here again as it is a quiet area and can get a comfortable nights sleep.

  • Stayed: September 2012, traveled with family
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Thank BillyUK10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for taking the time to post on your review following on from your recent stay at the Holiday Inn Express Manchester Salford Quays.

It was great to read that you had a good stay with us and that the team were helpful and friendly. It was also nice to read that the bedroom facilities met your requirements.

Myself and the team look forward to welcoming you back to the hotel next time you are visiting Manchester.

Kind regards,
Jane O'Mahony
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

Stayed here while visiting Old Trafford. Walking distance from the grounds. Also short distance from the tram which gives you access to other areas of Manchester. All staff were very helpful. Very clean and comfortable.

Room Tip: Rooms at the towards the top of the building have great vie of the stadium.
See more room tips
  • Stayed: October 2012, traveled with family
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Thank Aaron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for your feedback following on from your recent stay with us.

It was nice to read that the hotel met your requirements and that you had a comfortable stay with us.

many thanks for your review.

kind regards,
Jane O'Mahony
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

The location is ideal. It's close to quay, best view from our window.

The accommodations were great for us. Rooms are very nicely modern decorated, very quiet.
Warm welcome and very nice and helpful assistance from the reception

We'll definetely recommend this hotel and will be back when we go back to Manchester!

  • Stayed: April 2013, traveled with family
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Thank BartRusli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaneOmahony, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this reviewResponded May 19, 2013

Thank you for your recent review following on from your stay at the Holiday Inn Express - Manchester Salford Quays.

It was good to read that the hotel met your expectations and we look forward to welcoming you back to the hotel on your next visit to Manchester.

Kind regards,

Jane O'Mahony
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Manchester - Salford Quays

Address: Waterfront Quay | Salford Quays, Salford M50 3XW, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Salford
Price Range: $62 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Manchester - Salford Quays 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Manchester Salford Quays. This Manchester hotel is located in thriving Salford Quays, surrounded by the water & history of the Manchester Ship Canal & within 1 mile of Manchester United Football Club (Old Trafford), the Lowry Theatre & the Imperial War Museum. This superb location ensures that Holiday Inn Express Manchester Salford Quays is the perfect choice whether travelling on business or pleasure. Manchester city centre is easily accessible and offers a wealth of entertainment venues and shopping including the MEN Arena and Printworks. Our hotel in Manchester is designed to provide consistent value for money & our rates are inclusive of a tasty continental and hot breakfast which is served in the comfort of our Great Room lounge where you can also enjoy free WiFi. In addition, guests also benefit from secure car parking (£4.00 per night/per car). Our air conditioned guestrooms feature an en suite power shower, 32-inch TVs with Freeview, free Wi-Fi, & tea/coffee facilities. Our family rooms can accommodate up to 2 adults & 2 children under 12. Additional hotel facilities include a fully licensed bar, meeting facilities & a 24-hour Reception. ... more   less 
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Also Known As:
Holiday Inn Express Manchester - Salford Quays Hotel Manchester
Holiday Inn Manchester
Holiday Inn Express Manchester - Salford Quays Greater Manchester

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