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“value for money” 5 of 5 bubbles
Review of ibis budget Manchester Salford Quays

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ibis budget Manchester Salford Quays
Ranked #12 of 20 Hotels in Salford
mackem in sunderland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“value for money”
5 of 5 bubbles Reviewed June 17, 2010

stayed at this hotel 16th june going to a concert at old trafford cricket club. Hotel ideally situated, staff very friendly. Hotel was was very clean and rooms were as expected in a budget hotel .Would certainly use this hotel again

  • Stayed June 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank woody057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilieGM, Manager at ibis budget Manchester Salford Quays, responded to this review, June 24, 2010
Thank you for your very kind words. Very much appreciated and my team will be delighted
to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,808 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (233)
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English first
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed June 16, 2010

I stayed at this hotel with 3 friends when we were seeing the Take That concert at Old Trafford in June 2009. The hotel is also really well placed for Salford Quays and the Lowry Centre etc.

We were able to walk back from Old Trafford after the concert so the location really is great for that.

The hotel was busy (with loads of Take That fans) but it was still quiet enough for us to get a good night's sleep after the euphoria of Gary, Jason, Howard and Mark!! The room was clean and exactly what you would expect of an Etap.

There is a subway practically next door, good for getting food and drinks etc late at night.

The hotel also has parking which we used. I think we paid about £5 per car for the night. It was fairly full given the concerts but we had two cars with us and managed to get parking for both of them.

Would definately stay at this hotel again.

  • Stayed June 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank OliviaPembs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pakistan
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed May 31, 2010

The hotel is cheap and thats the end of good side of it. The location is not as good as it might look from the map and looking at the distance from the city center if you are using Public transport. You have a good walk of 15 minutes crossing the noisy busy roads to reach the nearest bus stop. The worst thing about this hotel is that its not safe. We stayed here for two nights and were regretting it. On weekend its full of drunk voilent people and while we were there, a fight broke out somewhere on the room and when later came out of the room, there was blood all over in the lift. The staff of course didn't care at all !

The 'free Wi-Fi' wasn't working, internet was ridiculously expensive, bed was rock-hard and the room not clean either. Staff are probably the unfriendliest I have ever met which is strange for UK hotels. If you are thinking about staying here, stop and do a bit of search, you will find a much better hotel for 10 pounds more.

  • Stayed January 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Maks M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilieGM, Manager at ibis budget Manchester Salford Quays, responded to this review, June 24, 2010
Really sorry to hear that your stay wasn’t up to expectations. I would very much like to
discuss with you in person. Please could you call me on hotel phone number. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Salford hotels

Lurgan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 30, 2010

i know i am a bit late on this review but shure i want to share with you all about the etap hotel in manchester.It is a lovely hotel with friendly staff i don't know about the breakfast because i didn't book a breakfast but people say the breakfast is nice so im with them.The rooms where quite small especially the shower and the toilet they are really small but that was the only down side about this hotel there is a 19'' tv in the room,a double bed and a bunk bed.I stayed at this hotel because i was looking for a hotel that is close to Old trafford and this hotel was the cheapest.I went to see man united vs aston villa but villa beat united 1-0 :(.If i was going to see another man united match i will be defenitly be choosing this hotel again and hopefully united will win the next match i will go to see :).All in all i had a great stay and thank you etap for making my stay comfortable.

Stayed December 2009, traveled with friends
Helpful?
Thank CGGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilieGM, Manager at ibis budget Manchester Salford Quays, responded to this review, June 2, 2010
Thank you for your very kind words. Very much appreciated and my team will be delighted
to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 14, 2010

Me and my Girlfriend went to Old Trafford to see a charity match in April 2010, we wanted somewhere for one night that was affordable but that was of easy access to Old Trafford, I found this Hotel whilst looking on search engines and couldn't believe the location the Salford quays is well within walking distance from Old Trafford and has a tram station pretty much across the road. However I never imagined that I would find a budget hotel in amongst these expensive 5* hotels around the Salford Quays.
Its great value for money and personally if I'm not paying much and staying in a budget hotel I'm not expecting it to be amazing, and you get for you pay for to be fair, in the room a bed, a TV, a basin a cramped toilet and that's about it but then that's all I was expecting for the price, staff were ok and the breakfast hasn't got a lot of variety but its all you can eat so it'll fill you up eventually. so for those reviewers that were expecting a 5* treatment for there money then I think they picked they wrong hotel. if you want a 'get what you pay for' budget hotel at a Fantastic location for Old Trafford then I would recommend the Etap hotel.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DButler1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilieGM, Manager at ibis budget Manchester Salford Quays, responded to this review, June 2, 2010
Thank you for taking the time to write a review. I am delighted that you enjoyed your stay
and look forward to seeing you again in the near future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level Contributor
3 reviews
1 of 5 bubbles Reviewed May 5, 2010

We had looked on Trip Advisor to see what reviews had been written about this hotel and lots of people had said that it was ideal for large groups and hen parties so we said happy days, just what we are lookiing for! We knew the hotel would be basic because of the price but lots of people had said that it was very clean so we were not worried at all, sure all we wanted was somewhere to put our heads. So the 14 of us arrived on friday night to check in only to be told that we only booked our rooms for 1 night!!! What a joke! Why would a large group of girls go away for 3 nights and only book 1 nights accomodation?? it just doesn't make sense. The staff were not helpful at all telling us that the booking was taken by central reservations which was a lie because i booked it myself through the hotel itself, then they said oh the guy that took it didn't work there anymore! what a load of crap! there were 3 other parties we were speaking to that the same happened to them and they did not even try and do anything for us so we were stranded in manchester with no where to go, our itinery gone out the window because we spent the most of the next day trying to get another hotel, they would not even let us use the hotel phone or give us any numbers of hotels! It is an absolute disgrace and it put a real dampener on all our plans, I will definately not be going back to any etap hotels i would rather pay the extra few quid and stay somewhere else.

  • Stayed April 2010
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank scully31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilieGM, Manager at ibis budget Manchester Salford Quays, responded to this review, June 2, 2010
Thank you for your comments, we can assure you the matter is being looked in to and will
be dealt with accordingly. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
1 review
1 of 5 bubbles Reviewed May 4, 2010

I arrived in Manchester at 11pm on the Friday night,14 of us all together on our friends hen party. On arriving at the hotel we were toldf at check in that we were only booked in for 1night! Why oh why would a hen party of 14people, for 3nights only book in for 1night? Anyone?? We had 100% booked for 3 NIGHTS!. Staff very very unfriendly,extremely unhelpful and basically told us we were leaving the next morning regardless! Didnt even once offer a phone number for another hotel or offer any help/alternative at all. When we finally got into our room (3 to a room), I was DISGUSTED to see what was most definitly human excretement on d floor of my room (also on the wall of my friends room). To top the whole night off we were SENT, yes SENT to bed by security at 1am. On looking out my bedroom door soon after, 1 of the security gaurds was standing outside our door for at least 10minutes listening to us talking and presumably waiting on one of us to breathe /cough to loud or something equally ridiculous!!
We were told by one member of staff that our rooms were ''most likely'' givin away as we hadnt arrived ourselves until almost 11pm! I laughed at this because I had infact rang the hotel a week before arriving to tell them we were definitley coming but wouldnt be there until late as we had a late flight! Of course no member of ''staff'' had any recollection of this phonecall!!!
The only good thing I can say about this place is we left on the Saturday!" The security gaurds were friendly, if you dont mind being sent to bed by trhem at 1am!
In short, I, nor any of my friends (16 of us,which is a big group of people!!) will never ever recommend this ''hotel'' or any etap for that matter.

  • Stayed April 2010
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank teebdawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilieGM, Manager at ibis budget Manchester Salford Quays, responded to this review, June 2, 2010
Thank you for your feedback, we treat all comments with the utmost seriousness and will be
investigating the matter accordingly. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis budget Manchester Salford Quays

Property: ibis budget Manchester Salford Quays
Address: 19 Trafford Road, Salford M5 3AW, England (Formerly Etap Hotel Manchester Salford Quays)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 20 Hotels in Salford
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis budget Manchester Salford Quays 2*
Number of rooms: 210
Official Description (provided by the hotel):
ibis budget Manchester Salford Quays is situated in close proximity to central Manchester by either car or public transport. The hotel is 100% non-smoking and all 210 bedrooms are en-suite with central air-control system and a flat screen TV. Enjoy the large selection of drinks and snacks available 24/7 from our grab & go section, displayed in our modern and welcoming public areas. Free WIFI throughout. A great continental buffet breakfast is served daily. IMPORTANT: Extremely limited amount of outdoor parking is available and chargeable at £7 per night - Please contact the hotel directly for additional information on car parking. ... more   less 
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Also Known As:
Etap Manchester
Ibis Budget Manchester Salford Quays Greater Manchester

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