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“Sunday lunch”

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Muthu Westcliff Hotel
Reviewed June 16, 2014

We went for lunch yesterday and were pleasantly suprised. Its a lovely hotel and is decorated beautifully. A large sized dining area which has views over the extuary and is very airy...The staff were friendly and welcoming on our arrival. The service throughout was great, the food was delicious. There was also the added bonus of a jazz duo playing and we really enjoyed the whole eperience.

  • Stayed: June 2014, traveled as a couple
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1  Thank elaine g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded June 19, 2014

Dear Guest,

Thank you so much for your review on TripAdvisor. We glad you enjoyed your meal on Sunday and hopefully we could welcome you back soon!!

Best wishes from the Westcliff Hotel staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 - 443 of 643 reviews

Reviewed June 10, 2014 via mobile

We stayed at The Westcliff last weekend for my cousin's wedding. We booked a room with a sea view and it was lovely. Comfortable room, spacious bathroom and a beautiful view over the estuary and cliff gardens.
The wedding itself was lovely too- great service, really delicious food and the room was decorated beautifully for the wedding celebrations.

  • Stayed: June 2014
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Thank VickyDavies1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded June 12, 2014

Dear Vicky,

Thank you for your review! We glad you thought the room was spacious and comfortable and the service you received at the wedding was great.

We really appreciate your comments and hope to see you back soon!

Kind regards,
Samanta

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Reviewed June 9, 2014

We were staying one night with our 6 month old baby.No ramp to lift pram so that tested my bad hip They may have a ramp as wheelchair access would be difficult at the front.We had a pleasant welcome.Lift was very small, no room for pram and my suit case. Room was on the 4th floor, recently refurbished and roomy.Everywhere was very clean and tidy.They had provided a nice cot as requested.Room was airy and quiet.Nice bathroom with very efficient shower. Bed however was really soft, too soft for me.Breakfast was comprehensive with good service from the team.The receptionist provided a street map when asked.
Checkout was 11 , so we had good time to get all our stuff packed. Parking was a lottery but finally I got a good space and it was safe and at no cost.

Room Tip: No comment as ours was fine.Lift was too small but that may because the building is Victorian
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  • Stayed: June 2014, traveled with family
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Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded June 12, 2014

Dear Adam,

Thank you for taking your time to leave your comments on TripAdvisor. We glad you had a pleasant stay. I will pass your comments about the mattress to our maintenance manager.

Look forward to seeing you in the future!

Best wishes from the Westcliff Hotel staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

We booked this hotel as I was staying in Southend whilst competing in the Southend Half marathon. I asked for late check out on Sunday so I could use the room after the race, and they were happy to help out and waive late check out fees..a nice personal touch.

We had a spacious, clean, well equipped room (with a sea view) on the 3rd floor. Nice and quiet, great nights sleep.

Westcliff is the quieter & posher end of Southend, with some lovely cliff top gardens opposite the hotel and a few minutes walk down to the beach, but only a gentle 20min walk into town/pier.

We'd happily stay here again,

Room Tip: Seaview rooms get plenty of light.
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  • Stayed: June 2014, traveled as a couple
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Thank Tango555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded June 9, 2014

Dear Chris,

It was a pleasure to have you here. We are really pleased to here that you enjoyed your stay with us.

Thank you once again and hope to see you soon!

Kind regards,
Samanta

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Reviewed June 5, 2014

stayed here for 2 nights last month. yes car parking is a problem, find a spot near the hotel and use taxis. its only just over £3.00 into southend the hotel is old but its fine. very good buffet breakfast. crunchy nut fried bread its as good as it gets.evening meal was ok.service was a bit slow and it was quite expensive as were the drinks in the bar. almost £10.00 for a pint and a glass of wine. we were in room 108 basic but clean. staff were always helpful and politeits a very popular hotel in the area. overall its not bad value. I would use this hotel again if I was in the area.yes I would recommend it

Room Tip: told that some rooms have no view and face a brick wall. check when you book
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  • Stayed: May 2014, traveled as a couple
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Thank golftraveler503933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded June 8, 2014

Dear Guest,

Thank you for taking your time to leave your comments. We will pass your compliments to our breakfast chef and look forward to seeing you in the future.

Kind regards,
Samanta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Visited Westcliff hotel for Sunday lunch and were impressed with food and service.The restaurant is very pleasant with views across the estuary.There was a good choice of food on the menu,the prices were reasonable and the service was impeccable.On top of that there was a very good live jazz group.All in all a very pleasant experience.

  • Stayed: May 2014, traveled as a couple
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Thank Jean E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded June 8, 2014

Thank you so much for your review. Ve are always pleased to hear that our customers left happy after the service.

Hope to see you soon!

Best wishes from the Westcliff Hotel staff :)

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Reviewed May 27, 2014

The Westcliff Hotel is in prime location with great views and an impressive building. With a few simple changes I would rate it higher than Average. The room we occupied was very dark, small and made me feel slightly confined! We booked a Double Room with en- suite through Expedia but when reaching the hotel we were told that it was a Double Petite i.e. smaller than the usual double. We booked 2 nights but only stayed 1 as the bed was small and the room airless as there is no air conditioning available. On the plus side the staff were very friendly and helpful, the room was clean and we had breakfast which was well organized and good value. We ate in the dining room on our arrival , food was average and simple things like water and bread as were not offered as standard. It was quite pricey for what we had and took forever to arrive, around half an hour although the restaurant was empty save for two other tables being occupied.
I hope the hotel management gives serious consideration to these points as the hotel is in a great location and could be excellent.

  • Stayed: May 2014, traveled as a couple
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Thank Sheila E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestMng, Reception Manager at Muthu Westcliff Hotel, responded to this reviewResponded May 27, 2014

Dear Sheila,

Thank you for taking your time to share your comments on TripAdvisor. I am sorry to hear that you needed to leave earlier than planned and had a less than perfect experiece at the Westcliff Hotel. I'll pass your comments to our management and please do let us know if you wll plan to come back we will make sure you will be looked after.

Kind regards,
Samanta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Muthu Westcliff Hotel

Address: 18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW, England
Location: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Westcliff-on-Sea
Price Range: $66 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Muthu Westcliff Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more   less 
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Also Known As:
Westcliff Hotel On Sea
Muthu Westcliff Hotel Westcliff-On-Sea, Southend-On-Sea, UK

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