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“Perfect for shopping at Lakeside” 5 of 5 stars
Review of Premier Inn Thurrock West Hotel

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Premier Inn Thurrock West Hotel
Ranked #1 of 3 Hotels in West Thurrock
Certificate of Excellence
Essex, United Kingdom
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Perfect for shopping at Lakeside”
5 of 5 stars Reviewed December 8, 2013

A really lovely PI. Nice and modern, just on Lakeside Shopping Centre's doorstep. We had stayed at a shoddy one in E. Grinstead the night before (on an extended Xmas shopping trip!) and to arrive at this one for the Sat night, was a relief! One of the better PIs I have stayed in. Friendly, professional reception staff and very attentive staff in the restaurant at breakfast. Unfortunately, the coffee machine was not working the next morning and I was desperate for a proper coffee (having had to endure cheap nasty coffee in brewing kettles at the EG PI the day before), but staff were very apologetic. You'd kind of hope the machine would be mended a little quicker in time for a busy breakfast time, but these things happen and their service more than made up for this. We will definitely be back and would heartily recommend this to anyone looking for a good value place to rest after shopping at Lakeside!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kenobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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641 reviews from our community

Traveler rating
    373
    175
    67
    10
    16
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 7, 2013

I have stayed in many Premier Inn hotels around the country many, many times and can honestly say this was one of the best. The staff were unbelievably friendly and professional and went way over and above the call of duty to make my stay comfortable and convenient, particulary as I was there on business and didn't know the area at all. A special mention goes to the young male front desk manager (whose name I didn't catch sorry) and a chap called Rhys -who I believe was either bar staff or a bar/restaurant team leader of some sort - they were both so helpful and a real credit to the company. Room was spotless, food lovely, great nights' sleep. Highly recommend staying here, I certainly will be next time I'm travelling in the area.

Room Tip: My room was one level up and very close to the front door and still no problems or noise.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MissCLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level Contributor
257 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed December 4, 2013 via mobile

Arrived late on Monday evening and was checked in swiftly.

Plenty of free parking.

Room was perfectly nice and clean.

Plenty of pressure in the shower.

Average on-site restaurant and bar. Breakfast was so-so, nothing to shout about.

Nearby Lakeside Shopping Centre gives you something to wander around in the evening.

Stayed December 2013, traveled on business
Helpful?
2 Thank mattsand0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bude, United Kingdom
Level Contributor
144 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed December 3, 2013

On arrival Reception was pleasant and swift, the room was well kept, clean and comfortable and the evening meal was good, as was breakfast.
All of the staff were most kind and helpful and seemed to be concerned that our stay with them was pleasant.
We have nothing but good to report about our 2 night stay at this hotel.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with premierinn.com

Helpful?
Thank Comsi167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Level Contributor
116 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 stars Reviewed December 2, 2013

Friendly staff, clean and comfortable room. Breakfast was good quality but it was busy. I do get peeved by having to pay for the internet but 3 pounds wasn't too bad. I would stay again. The location is convenient.

Room Tip: 302 was a nice room. Not a great view, but I didn't expect one.
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  • Stayed November 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Old_Fotofart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed December 1, 2013

Needed an overnight stay before going to Southend on sea for an event on Saturday. The hotels in Southend looked very dodgy so went for something on the way down. Rooms were great, food excellent, staff very helpful. Would recommend highly.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Spireite7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 27, 2013

Facilities all up to usual Premier standard, clean and comfortable, plenty of parking and ideally located for Lakeside(or short drive into East London or City but.....
When I stayed on an overnight business trip to Purfleet, it was heaving; standing room only in the bar and a long wait for a table in the restaurant. Lots of contractors watching football in the bar (right beside the (packed) restaurant which made for a really noisy meal. Food was slow coming, but I was lucky as it seemed others nearby had waited longer. This is no slight on the staff who I thought worked very hard and remained polite and professional in difficult conditions - well done to them.
Sleep wise, being located very close to a major motorway junction (M25/A13) there was also the traffic noise to put up with (all night long).
No real complaints but certainly not best Premier Inn experience I have had - in the future would not go back there but use another Premier in a quieter location and travel the extra few miles.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MattFS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Thurrock West Hotel

Property: Premier Inn Thurrock West Hotel
Address: Stonehouse Lane, West Thurrock, Grays Thurrock RM19 1NS, England
Phone Number:
Location: United Kingdom > England > Essex > Grays Thurrock > West Thurrock
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in West Thurrock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Thurrock West Hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
A shopper's paradise - just a short drive from both intu Lakeside and Bluewater shopping centres ... more   less 
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Also Known As:
Premier Inn Thurrock West Hotel West Thurrock, England

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