We took our seats in a booth as directed and had 4 menus slung on the table.
My husband asked for 2 children's menus, and the reply was they are only for children aged 10 or under. Our twins are 10. After insisting on the menus the guy comments yeah right well they look a lot older. At this point I asked to speak to the manager, unfortunately this rude guy was the manager. I asked him what the issue was to which he said what you got the menus didn't you and walked away. We decided to take our custom elsewhere. I asked for the address of his head office he replied why, I informed him that I would be writing to complain the response I got was what was my problem I gave you the menus even though my children were clearly older , my reply was as their mum I'm aware of their age as I was there when born. He refused to give me their address.
Avoid this restaurant, rude manager, shockingly bad customer service from a "family" restaurant