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“Great service”
Review of Nando's - Lakeside

Nando's - Lakeside
Restaurant details
Reviewed January 29, 2012

I was surprised to read the mediocre reviews for this restaurant as when we visited today we were very happy with everything. When we arrived there was a big queue and we nearly left again, but the greeter assured us it would only be a ten to fifteen minute wait. As we had our son with us he showed us to a bench in a quiet area to wait. In fact it was only five minutes later that a table was ready for us, and even then the waiter apologised for keeping us waiting.

The food is the same as every other Nando's - good value, tasty - but this place really stood out for me because of the waiting staff. All of them seemed happy to be there, friendly and attentive without being pushy - despite how busy they were.

Don't be put off by the other reviews - this was the nicest Nando's I've been in, and I will definitely be back.

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Thank CosmicTheCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 - 166 of 168 reviews

Reviewed January 19, 2012

just frozen rice chips n corn with over cooked grilled chicken that had been pre cooked then re heated on grill to death crap

Thank MathewAllwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

I always rate nandos and love the food... But lakside yet again had poor service! We Had a booth which the waiter had to wipe the table down once we were seated as it hadn't been done before! We ordered our food and one of us was served 10 mins before everybody else, so her food was sent back and bought back out straight away with one other persons then two of us had to wait another 5 mins for part of our meal and another few more mins for the rest of our meal...
When asked later. If everything was OK we asked for if we could have a free bottle of wine as we. Had to wait..... The waitress offered us beers! Wine would have have been better!!!
The evening was lovely and we wasn't rushed out just wish we didn't have To play the waiting game .... Oh n I ordered HOT chicken but it was MILD!!!! Retail park one is lot better

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1  Thank mummysam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2011

Nandos is a fun family restaurant but the example in Lakeside really is looking pretty sad and worse for wear. We were seated in a booth. The table was scratched and flaking, there was holes and foam coming out of the seats and the floor looked terminally dirty. The whole thing needs a complete refurbishment.

Foodwise, it was Nando's for better or worse. We got what we expected which was a kid friendly family meal with plenty of gluten free choices for our kids who are coeliac.

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Thank HibTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2016
Google Translation

    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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